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    CloudatCost Connection Slow

    IT Discussion
    cloudatcost
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Give it a few minutes and see what "free -m" has to say now.

      1 Reply Last reply Reply Quote 0
      • thanksajdotcomT
        thanksajdotcom
        last edited by

        Yeah, still waiting for the extra RAM to kick in. This is what I had about 90 seconds ago.

        root@thanksaj-server-cac:~# free -m
        			 total       used       free     shared    buffers     cached
        Mem:           993        375        618         52         17        178
        -/+ buffers/cache:        178        815
        Swap:          953          0        953
        root@thanksaj-server-cac:~# grep MemTotal /proc/meminfo
        MemTotal:        1017732 kB
        
        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          It doesn't "kick in." Not sure what you are picturing happening, but that is a Dev2 instance that you are looking at. Memory does not magically increase in a running system.

          thanksajdotcomT 1 Reply Last reply Reply Quote 0
          • ?
            A Former User
            last edited by

            @thanksajdotcom your going to have to open a ticket to get the RAM added to your VM.

            thanksajdotcomT 1 Reply Last reply Reply Quote 0
            • thanksajdotcomT
              thanksajdotcom @scottalanmiller
              last edited by

              @scottalanmiller said:

              It doesn't "kick in." Not sure what you are picturing happening, but that is a Dev2 instance that you are looking at. Memory does not magically increase in a running system.

              In the panel it already shows that they've allocated the memory to 2GB from 1GB.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • thanksajdotcomT
                thanksajdotcom @A Former User
                last edited by

                @Aaron-Studer said:

                @thanksajdotcom your going to have to open a ticket to get the RAM added to your VM.

                That appears to have already been done automatically.

                ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @thanksajdotcom
                  last edited by

                  @thanksajdotcom said:

                  @scottalanmiller said:

                  It doesn't "kick in." Not sure what you are picturing happening, but that is a Dev2 instance that you are looking at. Memory does not magically increase in a running system.

                  In the panel it already shows that they've allocated the memory to 2GB from 1GB.

                  We've had that problem before. @Aaron-Studer saw that happen.

                  1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @thanksajdotcom
                    last edited by

                    @thanksajdotcom Trust me. Your going to have to open a ticket..... I am well versed in C@C

                    thanksajdotcomT 1 Reply Last reply Reply Quote 1
                    • thanksajdotcomT
                      thanksajdotcom @A Former User
                      last edited by

                      @Aaron-Studer said:

                      @thanksajdotcom Trust me. Your going to have to open a ticket..... I am well versed in C@C

                      Ok, I'll give it a shot.

                      1 Reply Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom
                        last edited by

                        Raised ticket 62819308.

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                        • scottalanmillerS
                          scottalanmiller @thanksajdotcom
                          last edited by

                          @thanksajdotcom said:

                          @Aaron-Studer said:

                          @thanksajdotcom your going to have to open a ticket to get the RAM added to your VM.

                          That appears to have already been done automatically.

                          You saw the RAM appear after rebooting?

                          thanksajdotcomT 1 Reply Last reply Reply Quote 0
                          • thanksajdotcomT
                            thanksajdotcom @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            @thanksajdotcom said:

                            @Aaron-Studer said:

                            @thanksajdotcom your going to have to open a ticket to get the RAM added to your VM.

                            That appears to have already been done automatically.

                            You saw the RAM appear after rebooting?

                            Nope, not as of yet.

                            1 Reply Last reply Reply Quote 0
                            • thanksajdotcomT
                              thanksajdotcom
                              last edited by

                              Rebooting again now. We'll see if it's been allocated now.

                              1 Reply Last reply Reply Quote 0
                              • thanksajdotcomT
                                thanksajdotcom
                                last edited by

                                Just rebooted again after it's been a couple hours. Still getting this...

                                root@thanksaj-server-cac:~# grep MemTotal /proc/meminfo
                                MemTotal:        1017732 kB
                                
                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Did they come back with an answer on the ticket? There is no expectation of things changing until they do.

                                  thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                  • thanksajdotcomT
                                    thanksajdotcom @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    Did they come back with an answer on the ticket? There is no expectation of things changing until they do.

                                    No, it's been 2 hours for a ticket I put in as high priority, as it's performance-related. Still no word.

                                    ? 1 Reply Last reply Reply Quote 0
                                    • AmanBhogalA
                                      AmanBhogal Vendor
                                      last edited by

                                      Hey AJ, I sent an email to the tech team to get them to look into this. They should be working on your ticket any minute now.

                                      thanksajdotcomT 1 Reply Last reply Reply Quote 2
                                      • ?
                                        A Former User @thanksajdotcom
                                        last edited by

                                        @thanksajdotcom said:

                                        No, it's been 2 hours for a ticket I put in as high priority, as it's performance-related. Still no word.

                                        Normal response time is 48 hours, regardless of priority.

                                        thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                        • thanksajdotcomT
                                          thanksajdotcom @A Former User
                                          last edited by

                                          @Aaron-Studer said:

                                          @thanksajdotcom said:

                                          No, it's been 2 hours for a ticket I put in as high priority, as it's performance-related. Still no word.

                                          Normal response time is 48 hours, regardless of priority.

                                          That's ridiculous...

                                          ? 1 Reply Last reply Reply Quote 0
                                          • thanksajdotcomT
                                            thanksajdotcom @AmanBhogal
                                            last edited by

                                            @AmanBhogal said:

                                            Hey AJ, I sent an email to the tech team to get them to look into this. They should be working on your ticket any minute now.

                                            Thank you!

                                            1 Reply Last reply Reply Quote 0
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