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    Skyetel's 4th Region

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    • SkyetelS
      Skyetel
      last edited by Skyetel

      Hey Guys,

      I'm giving you all first notice about this since a lot of you guys have helped us with bugs and provided us with other feedback.

      We are going to be adding our 4th Region to our routing tables in June. Most of you guys are already good to go, but for those of you who aren't, please have a quick look at this: https://support.skyetel.com/hc/en-us/articles/360046703354-Skyetel-s-4th-Region

      Would you guys be willing to test na.skyetel.com with your PBXs to verify that they are indeed routing outbound calls to all 4 of our IPs?

      Thanks!

      (edit - updated with na.skyetel.com)

      1 Reply Last reply Reply Quote 2
      • JaredBuschJ
        JaredBusch
        last edited by JaredBusch

        @Skyetel my endpoints were already green.
        eecce6be-d42f-4ba1-97ea-c6f6fa47c120-image.png

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by JaredBusch

          Changed the trunk in FreePBX to 4.skyetel.com and damn. It stilll worked..

          ec40cb82-b00b-42f7-9104-6ba4562cb6b8-image.png

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            Anyone that followed my guide for setting up a PJSIP trunk in FreePBX for Skyetel will already have that IP in the match/permit field. So inbound calls will route normally once it is live.
            ee294282-bcab-413b-a69d-047ae2eef343-image.png

            1 Reply Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch
              last edited by

              HAHAHAHAHAHAHAHA you named it 'eh' _sip._udp.4.skyetel.com. 300 IN SRV 10 10 5060 eh.skyetel.com.

              [jbusch@dt-jared ~]$ dig SRV _sip._udp.4.skyetel.com
              
              ; <<>> DiG 9.11.14-RedHat-9.11.14-2.fc31 <<>> SRV _sip._udp.4.skyetel.com
              ;; global options: +cmd
              ;; Got answer:
              ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 19180
              ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
              
              ;; OPT PSEUDOSECTION:
              ; EDNS: version: 0, flags:; udp: 1452
              ;; QUESTION SECTION:
              ;_sip._udp.4.skyetel.com.	IN	SRV
              
              ;; ANSWER SECTION:
              _sip._udp.4.skyetel.com. 300	IN	SRV	10 10 5060 va1.skyetel.com.
              _sip._udp.4.skyetel.com. 300	IN	SRV	10 10 5060 eh.skyetel.com.
              _sip._udp.4.skyetel.com. 300	IN	SRV	10 10 5060 or1.skyetel.com.
              _sip._udp.4.skyetel.com. 300	IN	SRV	10 10 5060 ca1.skyetel.com.
              
              ;; Query time: 27 msec
              ;; SERVER: 10.254.103.4#53(10.254.103.4)
              ;; WHEN: Thu Apr 23 21:07:18 CDT 2020
              ;; MSG SIZE  rcvd: 214
              
              
              SkyetelS 1 Reply Last reply Reply Quote 1
              • SkyetelS
                Skyetel @JaredBusch
                last edited by

                @JaredBusch lol, yes. yes we did lol.

                JaredBuschJ 1 Reply Last reply Reply Quote 2
                • JaredBuschJ
                  JaredBusch @Skyetel
                  last edited by JaredBusch

                  @Skyetel how new is 4.skyetel.com my PBX doesn't see the A record now.

                  So my initial test was valid, but seems DNS is not solid yet or something.

                  JaredBuschJ SkyetelS 2 Replies Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @JaredBusch
                    last edited by JaredBusch

                    If I remove the 127.0.0.1 it resolves. But I've never noticed issues in the past. with this typical setup.
                    d1080c2c-387d-4ea1-abab-deda749ccfc8-image.png

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by JaredBusch

                      Also, since 4.skyetel.com has both A records and SRV records, it works perfectly in FreePBX without any extra firewall settings or the need for the match/permit setting in advanced.

                      [jbusch@pbx ~]$ dig 4.skyetel.com @1.1.1.1
                      
                      ; <<>> DiG 9.9.4-RedHat-9.9.4-74.el7_6.1 <<>> 4.skyetel.com @1.1.1.1
                      ;; global options: +cmd
                      ;; Got answer:
                      ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17708
                      ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
                      
                      ;; OPT PSEUDOSECTION:
                      ; EDNS: version: 0, flags:; udp: 1452
                      ;; QUESTION SECTION:
                      ;4.skyetel.com.			IN	A
                      
                      ;; ANSWER SECTION:
                      4.skyetel.com.		229	IN	A	52.8.201.128
                      4.skyetel.com.		229	IN	A	52.60.138.31
                      4.skyetel.com.		229	IN	A	52.41.52.34
                      4.skyetel.com.		229	IN	A	50.17.48.216
                      
                      ;; Query time: 3 msec
                      ;; SERVER: 1.1.1.1#53(1.1.1.1)
                      ;; WHEN: Thu Apr 23 21:38:56 CDT 2020
                      ;; MSG SIZE  rcvd: 119
                      
                      [jbusch@pbx ~]$ dig SRV _sip._udp.4.skyetel.com @1.1.1.1
                      
                      ; <<>> DiG 9.9.4-RedHat-9.9.4-74.el7_6.1 <<>> SRV _sip._udp.4.skyetel.com @1.1.1.1
                      ;; global options: +cmd
                      ;; Got answer:
                      ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 28558
                      ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
                      
                      ;; OPT PSEUDOSECTION:
                      ; EDNS: version: 0, flags:; udp: 1452
                      ;; QUESTION SECTION:
                      ;_sip._udp.4.skyetel.com.	IN	SRV
                      
                      ;; ANSWER SECTION:
                      _sip._udp.4.skyetel.com. 269	IN	SRV	10 10 5060 ca1.skyetel.com.
                      _sip._udp.4.skyetel.com. 269	IN	SRV	10 10 5060 va1.skyetel.com.
                      _sip._udp.4.skyetel.com. 269	IN	SRV	10 10 5060 or1.skyetel.com.
                      _sip._udp.4.skyetel.com. 269	IN	SRV	10 10 5060 eh.skyetel.com.
                      
                      ;; Query time: 3 msec
                      ;; SERVER: 1.1.1.1#53(1.1.1.1)
                      ;; WHEN: Thu Apr 23 21:39:03 CDT 2020
                      ;; MSG SIZE  rcvd: 214
                      
                      SkyetelS 1 Reply Last reply Reply Quote 1
                      • SkyetelS
                        Skyetel @JaredBusch
                        last edited by Skyetel

                        @JaredBusch said in Skyetel's 4th Region:

                        @Skyetel how new is 4.skyetel.com my PBX doesn't see the A record now.

                        So my initial test was valid, but seems DNS is not solid yet or something.

                        This was our mistake - we reset our DNS settings for 4.skyetel.com in preparation for tomorrow mornings announcement. Should be solid now that it’s been deployed to our production settings on Cloudflare. (It needed TCP support)

                        1 Reply Last reply Reply Quote 1
                        • SkyetelS
                          Skyetel @JaredBusch
                          last edited by

                          @JaredBusch said in Skyetel's 4th Region:

                          Also, since 4.skyetel.com has both A records and SRV records, it works perfectly in FreePBX without any extra firewall settings or the need for the match/permit setting in advanced.

                          [jbusch@pbx ~]$ dig 4.skyetel.com @1.1.1.1
                          
                          ; <<>> DiG 9.9.4-RedHat-9.9.4-74.el7_6.1 <<>> 4.skyetel.com @1.1.1.1
                          ;; global options: +cmd
                          ;; Got answer:
                          ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17708
                          ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
                          
                          ;; OPT PSEUDOSECTION:
                          ; EDNS: version: 0, flags:; udp: 1452
                          ;; QUESTION SECTION:
                          ;4.skyetel.com.			IN	A
                          
                          ;; ANSWER SECTION:
                          4.skyetel.com.		229	IN	A	52.8.201.128
                          4.skyetel.com.		229	IN	A	52.60.138.31
                          4.skyetel.com.		229	IN	A	52.41.52.34
                          4.skyetel.com.		229	IN	A	50.17.48.216
                          
                          ;; Query time: 3 msec
                          ;; SERVER: 1.1.1.1#53(1.1.1.1)
                          ;; WHEN: Thu Apr 23 21:38:56 CDT 2020
                          ;; MSG SIZE  rcvd: 119
                          
                          [jbusch@pbx ~]$ dig SRV _sip._udp.4.skyetel.com @1.1.1.1
                          
                          ; <<>> DiG 9.9.4-RedHat-9.9.4-74.el7_6.1 <<>> SRV _sip._udp.4.skyetel.com @1.1.1.1
                          ;; global options: +cmd
                          ;; Got answer:
                          ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 28558
                          ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
                          
                          ;; OPT PSEUDOSECTION:
                          ; EDNS: version: 0, flags:; udp: 1452
                          ;; QUESTION SECTION:
                          ;_sip._udp.4.skyetel.com.	IN	SRV
                          
                          ;; ANSWER SECTION:
                          _sip._udp.4.skyetel.com. 269	IN	SRV	10 10 5060 ca1.skyetel.com.
                          _sip._udp.4.skyetel.com. 269	IN	SRV	10 10 5060 va1.skyetel.com.
                          _sip._udp.4.skyetel.com. 269	IN	SRV	10 10 5060 or1.skyetel.com.
                          _sip._udp.4.skyetel.com. 269	IN	SRV	10 10 5060 eh.skyetel.com.
                          
                          ;; Query time: 3 msec
                          ;; SERVER: 1.1.1.1#53(1.1.1.1)
                          ;; WHEN: Thu Apr 23 21:39:03 CDT 2020
                          ;; MSG SIZE  rcvd: 214
                          

                          It also has TCP support

                          JaredBuschJ 2 Replies Last reply Reply Quote 1
                          • JaredBuschJ
                            JaredBusch @Skyetel
                            last edited by

                            @Skyetel said in Skyetel's 4th Region:

                            It also has TCP support

                            TLS/SRTP support coming? Or just setting up TCP for those unlucky people that have to use it?

                            SkyetelS 1 Reply Last reply Reply Quote 0
                            • SkyetelS
                              Skyetel @JaredBusch
                              last edited by

                              @JaredBusch said in Skyetel's 4th Region:

                              @Skyetel said in Skyetel's 4th Region:

                              It also has TCP support

                              TLS/SRTP support coming? Or just setting up TCP for those unlucky people that have to use it?

                              Just for those who have to use TCP.

                              TLS/SRTP forces us to get into the audio path and we’re not super excited to do that. Upstream PSTN networks don’t support it either.

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @Skyetel
                                last edited by

                                @Skyetel said in Skyetel's 4th Region:

                                @JaredBusch said in Skyetel's 4th Region:

                                @Skyetel said in Skyetel's 4th Region:

                                It also has TCP support

                                TLS/SRTP support coming? Or just setting up TCP for those unlucky people that have to use it?

                                Just for those who have to use TCP.

                                TLS/SRTP forces us to get into the audio path and we’re not super excited to do that. Upstream PSTN networks don’t support it either.

                                Not something I'm worried about but there are always those clients that think it is a must have.

                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @Skyetel
                                  last edited by JaredBusch

                                  @Skyetel said in Skyetel's 4th Region:

                                  It also has TCP support

                                  Asterisk itself supports SRV and has ever since PJSIP was released.

                                  I've never bothered to dig into WTF FreePBX is doing with DNS yet, but I cannot use srv.skyetel.com in a PJSIP trunk. I assume because there is no A record. Asterisk recognizes things mostly, but the trunk never comes up for outbound calls. Your portal shows green and I assume I will get calls (never tested that and I should).

                                  [jbusch@pbx ~]$ dig srv.skyetel.com @1.1.1.1
                                  
                                  ; <<>> DiG 9.9.4-RedHat-9.9.4-74.el7_6.1 <<>> srv.skyetel.com @1.1.1.1
                                  ;; global options: +cmd
                                  ;; Got answer:
                                  ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10202
                                  ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
                                  
                                  ;; OPT PSEUDOSECTION:
                                  ; EDNS: version: 0, flags:; udp: 1452
                                  ;; QUESTION SECTION:
                                  ;srv.skyetel.com.		IN	A
                                  
                                  ;; AUTHORITY SECTION:
                                  skyetel.com.		3600	IN	SOA	lou.ns.cloudflare.com. dns.cloudflare.com. 2033936176 10000 2400 604800 3600
                                  
                                  ;; Query time: 7 msec
                                  ;; SERVER: 1.1.1.1#53(1.1.1.1)
                                  ;; WHEN: Thu Apr 23 21:46:57 CDT 2020
                                  ;; MSG SIZE  rcvd: 113
                                  

                                  On the other hand, term.skyetel.com has no SRV records.

                                  [jbusch@pbx ~]$ dig SRV _sip._udp.term.skyetel.com @1.1.1.1
                                  
                                  ; <<>> DiG 9.9.4-RedHat-9.9.4-74.el7_6.1 <<>> SRV _sip._udp.term.skyetel.com @1.1.1.1
                                  ;; global options: +cmd
                                  ;; Got answer:
                                  ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 29549
                                  ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
                                  
                                  ;; OPT PSEUDOSECTION:
                                  ; EDNS: version: 0, flags:; udp: 1452
                                  ;; QUESTION SECTION:
                                  ;_sip._udp.term.skyetel.com.	IN	SRV
                                  
                                  ;; AUTHORITY SECTION:
                                  skyetel.com.		3274	IN	SOA	lou.ns.cloudflare.com. dns.cloudflare.com. 2033936176 10000 2400 604800 3600
                                  
                                  ;; Query time: 3 msec
                                  ;; SERVER: 1.1.1.1#53(1.1.1.1)
                                  ;; WHEN: Thu Apr 23 21:44:33 CDT 2020
                                  ;; MSG SIZE  rcvd: 124
                                  
                                  1 Reply Last reply Reply Quote 0
                                  • SkyetelS
                                    Skyetel
                                    last edited by

                                    Well - it looks like we have to issue an update about this.

                                    Unfortunately, 4.skyetel.com clashes with some systems that do not support numerical values in DNS entries (yes, thats a real thing) and so please use na.skyetel.com instead. We will be sending out an email tomorrow asking everyone to please use na.skyetel.com instead of 4.skyetel.com. Sorry for the headache guys.

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