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    ESXi 6.7 Troubleshooting

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    • G I JonesG
      G I Jones @marcinozga
      last edited by

      @marcinozga @marcinozga said in ESXi 6.7 Troubleshooting:

      What's the VM version of guest?

      Windows Server 2016 or later (64-bit)

      Is hardware virtualization enabled in guest CPU?

      It is enabled on host, if that's what you meant.

      What's SCSI controller and network type?

      LSI Logic SAS - VM Network, E1000e, Auto Mac which has been reserverd via DHCP

      You should have VMware paravirtual and VMXNET 3

      I changed this to what you recommended but no change.

      And obvious, are VMware tools installed in guest?

      I do.

      Ideally I'd like to see screenshot of assigned hardware configuration of that guest.

      Annotation 2020-01-15 124037.png

      M 3 Replies Last reply Reply Quote 0
      • M
        marcinozga @G I Jones
        last edited by

        @G-I-Jones said in ESXi 6.7 Troubleshooting:

        @marcinozga @marcinozga said in ESXi 6.7 Troubleshooting:

        What's the VM version of guest?

        Windows Server 2016 or later (64-bit)

        I guess I wasn't clear. I meant hardware compatibility version, it should be ESXi 6.7 Update 2 and later (VM version 15).

        G I JonesG 1 Reply Last reply Reply Quote 0
        • M
          marcinozga @G I Jones
          last edited by

          @G-I-Jones said in ESXi 6.7 Troubleshooting:

          Is hardware virtualization enabled in guest CPU?

          It is enabled on host, if that's what you meant.

          Expand guest CPU configuration, it's a checkbox there.

          G I JonesG 1 Reply Last reply Reply Quote 0
          • G I JonesG
            G I Jones @marcinozga
            last edited by

            @marcinozga said in ESXi 6.7 Troubleshooting:

            @G-I-Jones said in ESXi 6.7 Troubleshooting:

            @marcinozga @marcinozga said in ESXi 6.7 Troubleshooting:

            What's the VM version of guest?

            Windows Server 2016 or later (64-bit)

            I guess I wasn't clear. I meant hardware compatibility version, it should be ESXi 6.7 Update 2 and later (VM version 15).

            6.7.0 Update 3 (Build 15160138)

            M 1 Reply Last reply Reply Quote 0
            • M
              marcinozga @G I Jones
              last edited by

              @G-I-Jones said in ESXi 6.7 Troubleshooting:

              @marcinozga @marcinozga said in ESXi 6.7 Troubleshooting:

              What's SCSI controller and network type?

              LSI Logic SAS - VM Network, E1000e, Auto Mac which has been reserverd via DHCP

              You should have VMware paravirtual and VMXNET 3

              I changed this to what you recommended but no change.

              SCSI controller change is not that simple, it will most likely cause BSOD if not done properly. But if you did that successfully and still have the issues, it's possible that guest installation is damaged. I would setup another VM, but this time select proper hardware and various options, such as said hardware virtualization before actually installing guest OS.

              G I JonesG 1 Reply Last reply Reply Quote 0
              • G I JonesG
                G I Jones @marcinozga
                last edited by

                @marcinozga said in ESXi 6.7 Troubleshooting:

                @G-I-Jones said in ESXi 6.7 Troubleshooting:

                Is hardware virtualization enabled in guest CPU?

                It is enabled on host, if that's what you meant.

                Expand guest CPU configuration, it's a checkbox there.

                CPU.png

                1 Reply Last reply Reply Quote 0
                • M
                  marcinozga @G I Jones
                  last edited by

                  @G-I-Jones said in ESXi 6.7 Troubleshooting:

                  @marcinozga said in ESXi 6.7 Troubleshooting:

                  @G-I-Jones said in ESXi 6.7 Troubleshooting:

                  @marcinozga @marcinozga said in ESXi 6.7 Troubleshooting:

                  What's the VM version of guest?

                  Windows Server 2016 or later (64-bit)

                  I guess I wasn't clear. I meant hardware compatibility version, it should be ESXi 6.7 Update 2 and later (VM version 15).

                  6.7.0 Update 3 (Build 15160138)

                  vm.PNG

                  G I JonesG 1 Reply Last reply Reply Quote 0
                  • G I JonesG
                    G I Jones @marcinozga
                    last edited by

                    @marcinozga Sure thing. Why do you recommend Paravirtual, and VMXNET 3?

                    M 1 Reply Last reply Reply Quote 0
                    • G I JonesG
                      G I Jones @marcinozga
                      last edited by

                      @marcinozga said in ESXi 6.7 Troubleshooting:

                      @G-I-Jones said in ESXi 6.7 Troubleshooting:

                      @marcinozga said in ESXi 6.7 Troubleshooting:

                      @G-I-Jones said in ESXi 6.7 Troubleshooting:

                      @marcinozga @marcinozga said in ESXi 6.7 Troubleshooting:

                      What's the VM version of guest?

                      Windows Server 2016 or later (64-bit)

                      I guess I wasn't clear. I meant hardware compatibility version, it should be ESXi 6.7 Update 2 and later (VM version 15).

                      6.7.0 Update 3 (Build 15160138)

                      vm.PNG

                      "ESXi 6.7 virtual machine" is all it says

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        marcinozga @G I Jones
                        last edited by

                        @G-I-Jones said in ESXi 6.7 Troubleshooting:

                        @marcinozga Sure thing. Why do you recommend Paravirtual, and VMXNET 3?

                        Both are paravirtualized, giving you best berformance. LSI SAS and e1000 are generic devices, kind of a fallback, like vga mode for video card when no drivers are installed.

                        1 Reply Last reply Reply Quote 2
                        • M
                          marcinozga @G I Jones
                          last edited by

                          @G-I-Jones said in ESXi 6.7 Troubleshooting:

                          @marcinozga said in ESXi 6.7 Troubleshooting:

                          @G-I-Jones said in ESXi 6.7 Troubleshooting:

                          @marcinozga said in ESXi 6.7 Troubleshooting:

                          @G-I-Jones said in ESXi 6.7 Troubleshooting:

                          @marcinozga @marcinozga said in ESXi 6.7 Troubleshooting:

                          What's the VM version of guest?

                          Windows Server 2016 or later (64-bit)

                          I guess I wasn't clear. I meant hardware compatibility version, it should be ESXi 6.7 Update 2 and later (VM version 15).

                          6.7.0 Update 3 (Build 15160138)

                          vm.PNG

                          "ESXi 6.7 virtual machine" is all it says

                          You should have an option to upgrade VM compatibility to 15. You should also have an option to select it when creating new machine.

                          G I JonesG 1 Reply Last reply Reply Quote 0
                          • G I JonesG
                            G I Jones @marcinozga
                            last edited by

                            @marcinozga said in ESXi 6.7 Troubleshooting:

                            @G-I-Jones said in ESXi 6.7 Troubleshooting:

                            @marcinozga said in ESXi 6.7 Troubleshooting:

                            @G-I-Jones said in ESXi 6.7 Troubleshooting:

                            @marcinozga said in ESXi 6.7 Troubleshooting:

                            @G-I-Jones said in ESXi 6.7 Troubleshooting:

                            @marcinozga @marcinozga said in ESXi 6.7 Troubleshooting:

                            What's the VM version of guest?

                            Windows Server 2016 or later (64-bit)

                            I guess I wasn't clear. I meant hardware compatibility version, it should be ESXi 6.7 Update 2 and later (VM version 15).

                            6.7.0 Update 3 (Build 15160138)

                            vm.PNG

                            "ESXi 6.7 virtual machine" is all it says

                            You should have an option to upgrade VM compatibility to 15. You should also have an option to select it when creating new machine.

                            I only get these. Does that mean perhaps the installer for ESXi for Host was out of date? My boss installed it and I can't be sure it was the right one.
                            b3c8daa6-f169-4864-8832-93536d711bab-image.png

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              marcinozga @G I Jones
                              last edited by

                              @G-I-Jones said in ESXi 6.7 Troubleshooting:

                              @marcinozga said in ESXi 6.7 Troubleshooting:

                              @G-I-Jones said in ESXi 6.7 Troubleshooting:

                              @marcinozga said in ESXi 6.7 Troubleshooting:

                              @G-I-Jones said in ESXi 6.7 Troubleshooting:

                              @marcinozga said in ESXi 6.7 Troubleshooting:

                              @G-I-Jones said in ESXi 6.7 Troubleshooting:

                              @marcinozga @marcinozga said in ESXi 6.7 Troubleshooting:

                              What's the VM version of guest?

                              Windows Server 2016 or later (64-bit)

                              I guess I wasn't clear. I meant hardware compatibility version, it should be ESXi 6.7 Update 2 and later (VM version 15).

                              6.7.0 Update 3 (Build 15160138)

                              vm.PNG

                              "ESXi 6.7 virtual machine" is all it says

                              You should have an option to upgrade VM compatibility to 15. You should also have an option to select it when creating new machine.

                              I only get these. Does that mean perhaps the installer for ESXi for Host was out of date? My boss installed it and I can't be sure it was the right one.
                              b3c8daa6-f169-4864-8832-93536d711bab-image.png

                              Pick the last one, 6.7 U2. It shouldn't matter much, but I've seen weirder things happen.

                              1 Reply Last reply Reply Quote 0
                              • pmonchoP
                                pmoncho
                                last edited by

                                Did you use the Dell ESXI Image?
                                Did you update all drivers, along with NIC drivers on the host?

                                On🌶 there is a post about 6.7 U3 running crappy on Dell's. I don't know if there was a resolution on that or not. (Based on no definite answer, I have a new R440, Single 4210 CPU, RAID 1 SSD's and 128GB RAM with 6.7U2 with no issues)

                                If none of @marcinozga fixes work, you may just want to start from scratch, update all drivers, use Dell OEM Esxi 6.7U2, create a generic W2016 VM with 2 CPU's, 12 GB RAM and 100 GB drive for the OS (we can add drives later).

                                Use VMXNET NIC adapter instead of E1000e. It will only add the NIC after you install guest tools.

                                That should fly (depending on the HD's you have installed) when all done.

                                If that all works fine, then you can try again with 6.7 U3.

                                G I JonesG 1 Reply Last reply Reply Quote 3
                                • G I JonesG
                                  G I Jones @pmoncho
                                  last edited by

                                  @pmoncho Thank you. The only thing I haven't tried that you listed yet is the Dell ESXi 6.7 U2 version part. Trying that now.

                                  pmonchoP 1 Reply Last reply Reply Quote 0
                                  • pmonchoP
                                    pmoncho @G I Jones
                                    last edited by pmoncho

                                    @G-I-Jones said in ESXi 6.7 Troubleshooting:

                                    @pmoncho Thank you. The only thing I haven't tried that you listed yet is the Dell ESXi 6.7 U2 version part. Trying that now.

                                    Give it a shot. It doesn't take that long to install and/or upgrade.

                                    Also, where are you installing ESXI? On HD, USB or SD card?

                                    G I JonesG 1 Reply Last reply Reply Quote 0
                                    • G I JonesG
                                      G I Jones @pmoncho
                                      last edited by

                                      @pmoncho Directly to HD

                                      pmonchoP 1 Reply Last reply Reply Quote 0
                                      • pmonchoP
                                        pmoncho @G I Jones
                                        last edited by

                                        @G-I-Jones said in ESXi 6.7 Troubleshooting:

                                        @pmoncho Directly to HD

                                        This is fine for a lab but do not do this for production. It could make upgrading/reloading much more difficult later.

                                        For VMware, I would use USB or SD cards if possible. ESXI is only like 500 MB's and that is it. You can store the ESXi logs on normal storage. There are numerous sites out there with instructions.

                                        pmonchoP G I JonesG 2 Replies Last reply Reply Quote 1
                                        • pmonchoP
                                          pmoncho @pmoncho
                                          last edited by

                                          @pmoncho

                                          You really only need a 4GB USB key but I like to use 8GB or higher as they are still cheap for a higher quality USB key.

                                          S 1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403
                                            last edited by

                                            ESXi recommends SD card, USB is a bit to fragile for the number of writes you'd be making to it.

                                            pmonchoP S 2 Replies Last reply Reply Quote 0
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