You cannot fix stupid vendors
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Re: Researching OpenDental Software
@Dashrender said in Researching OpenDental Software:They install a USG and Unifi switches to manage their gear... yep, it's pretty lame!
@DustinB3403 said in Researching OpenDental Software:
Can you not setup a vlan for them with your own network and bypass whatever BS Cox is shoving down their and your throats?
Why the fuck would you do something like that?
The vendor has their specs and requirements. You are buying the vendor's solution. You do not change your shit to accommodate something a vendor is supplying.
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Instead you simply refuse to purchase form them when possible. When not possible, you do the absolute minimum required to implement and keep any change documented in order to prevent stupid shit they do from coming back on IT.
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@JaredBusch said in You cannot fix stupid vendors:
Instead you simply refuse to purchase form them when possible. When not possible, you do the absolute minimum required to implement and keep any change documented in order to prevent stupid shit they do from coming back on IT.
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
Hell - IT said - your software supports installing it on Linux - DO THAT! that will eliminate all licensing issues on the OS. company management said no because "we don't know Linux, and neither does the vendor, so we would lack support."
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@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
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@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
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@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
So long as you know your place.
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@DustinB3403 said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
So long as you know your place.
Well really - so long as management understands theirs... but again, we all know how that goes - it's like how Scott ended his comment
Just lots of companies don't like to admit it.
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@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
It's hard to remember when you have to deal with being called IT, versus actually being the IT decision maker. And it isn't that you aren't IT, you just aren't the part of IT that makes the decisions.
Although we have one client where we constantly have to say "The team called IT doesn't do IT, and the team that does IT has no name."
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@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
It's hard to remember when you have to deal with being called IT, versus actually being the IT decision maker. And it isn't that you aren't IT, you just aren't the part of IT that makes the decisions.
Although we have one client where we constantly have to say "The team called IT doesn't do IT, and the team that does IT has no name."
So what does the team called IT actually do?
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@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
It's hard to remember when you have to deal with being called IT, versus actually being the IT decision maker. And it isn't that you aren't IT, you just aren't the part of IT that makes the decisions.
Although we have one client where we constantly have to say "The team called IT doesn't do IT, and the team that does IT has no name."
So what does the team called IT actually do?
Whatever the person(s) making the decision tells them to do.
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@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
It's hard to remember when you have to deal with being called IT, versus actually being the IT decision maker. And it isn't that you aren't IT, you just aren't the part of IT that makes the decisions.
Although we have one client where we constantly have to say "The team called IT doesn't do IT, and the team that does IT has no name."
So what does the team called IT actually do?
They are developers. Real devs with no IT background.
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@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
It's hard to remember when you have to deal with being called IT, versus actually being the IT decision maker. And it isn't that you aren't IT, you just aren't the part of IT that makes the decisions.
Although we have one client where we constantly have to say "The team called IT doesn't do IT, and the team that does IT has no name."
So what does the team called IT actually do?
They are developers. Real devs with no IT background.
Awww.. so the totally common, but completely wrong, use of the term IT.
gotcha. -
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
It's hard to remember when you have to deal with being called IT, versus actually being the IT decision maker. And it isn't that you aren't IT, you just aren't the part of IT that makes the decisions.
Although we have one client where we constantly have to say "The team called IT doesn't do IT, and the team that does IT has no name."
So what does the team called IT actually do?
They are developers. Real devs with no IT background.
Awww.. so the totally common, but completely wrong, use of the term IT.
gotcha.It's common, but I've never seen it in a case where there is a completely dedicated IT department doing IT with no name at all.
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@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
It's hard to remember when you have to deal with being called IT, versus actually being the IT decision maker. And it isn't that you aren't IT, you just aren't the part of IT that makes the decisions.
Although we have one client where we constantly have to say "The team called IT doesn't do IT, and the team that does IT has no name."
So what does the team called IT actually do?
They are developers. Real devs with no IT background.
Awww.. so the totally common, but completely wrong, use of the term IT.
gotcha.It's common, but I've never seen it in a case where there is a completely dedicated IT department doing IT with no name at all.
Question - does the no name department report to or get reported to by the so called named IT department? i.e. are they in any way in each others chain of command?
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@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
It's hard to remember when you have to deal with being called IT, versus actually being the IT decision maker. And it isn't that you aren't IT, you just aren't the part of IT that makes the decisions.
Although we have one client where we constantly have to say "The team called IT doesn't do IT, and the team that does IT has no name."
So what does the team called IT actually do?
They are developers. Real devs with no IT background.
Awww.. so the totally common, but completely wrong, use of the term IT.
gotcha.It's common, but I've never seen it in a case where there is a completely dedicated IT department doing IT with no name at all.
Question - does the no name department report to or get reported to by the so called named IT department? i.e. are they in any way in each others chain of command?
Very well could depending on the organization, but I would suspect not in most instances.
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@DustinB3403 said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
@scottalanmiller said in You cannot fix stupid vendors:
@Dashrender said in You cannot fix stupid vendors:
This decision is, like so many, well above IT, and IT gets no say in not purchasing said solution.
This is just misidentifying where real IT is versus which team is just actioning the decisions of IT management. In most companies, IT management isn't labeled as IT. But all IT decisions are, by definition, made by IT. Just lots of companies don't like to admit it.
My bad - yeah I constantly do that... I keep forgetting -though I did tell someone the other day that I am not IT, that my boss is, and I'm just her lacky.
It's hard to remember when you have to deal with being called IT, versus actually being the IT decision maker. And it isn't that you aren't IT, you just aren't the part of IT that makes the decisions.
Although we have one client where we constantly have to say "The team called IT doesn't do IT, and the team that does IT has no name."
So what does the team called IT actually do?
They are developers. Real devs with no IT background.
Awww.. so the totally common, but completely wrong, use of the term IT.
gotcha.It's common, but I've never seen it in a case where there is a completely dedicated IT department doing IT with no name at all.
Question - does the no name department report to or get reported to by the so called named IT department? i.e. are they in any way in each others chain of command?
Very well could depending on the organization, but I would suspect not in most instances.
Do you work for Scott now? You keep responding to very directed and specific questions about that client, but don't seem to be providing the specific answer. I'm not looking for a general answer, but a specific one to the environment Scott is talking about.
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@Dashrender said in You cannot fix stupid vendors:
Question - does the no name department report to or get reported to by the so called named IT department? i.e. are they in any way in each others chain of command?
Sort of, both have a manager, but the "actual" IT manager reports to the dev manager with the IT title.
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@JaredBusch said in You cannot fix stupid vendors:
Instead you simply refuse to purchase form them when possible. When not possible, you do the absolute minimum required to implement and keep any change documented in order to prevent stupid shit they do from coming back on IT.
This is where it is nice to have policies in place that only allow secure apps to be deployed that meet a a defined criteria. This policy is then signed by CEO and CTO. So when they want the software, you show them it doesnt meet the policy they signed and is it creates unnecessary risk
