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    a2 hosting - looks like a potential ransomware attack

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    • JaredBuschJ
      JaredBusch
      last edited by

      My original thread.
      https://mangolassi.it/topic/19394/a2-hosting-windows-server-outage

      1 Reply Last reply Reply Quote 1
      • JaredBuschJ
        JaredBusch @frodooftheshire
        last edited by

        @frodooftheshire This was the email the client received.

        Thank you for your continued patience as we work through this difficult issue. We realize how important our services are to you and your clients. Our team has been working around the clock to resolve this issue and will not rest until the task has been completed.

        Our preliminary investigation has determined that during the early hours on Monday the 22nd, our Windows platform was the victim of a malware attack. Once we detected the presence of malware, in order to prevent further spread, we shut down the entire Windows fleet and began our mitigation. To protect client data, our fleet has remained offline while we conducted our investigation.

        Based on our initial investigation, we have no reason to believe that personal information or data was downloaded due to this malware. It is important to note that A2's Billing systems and internal infrastructure were not compromised in any way. This attack only targeted our Windows platform.

        Our Engineering team determined that the safest course of action is to restore all servers from backup. This will ensure that no malware remains on any A2 systems. Around the clock work has resulted in several affected websites and servers coming back online. We are optimistic that at the current pace, the majority of the impacted services will be back online before the weekend. Individual servers will be listed on our status page as they become fully available again.

        We are not taking this issue lightly. While our current main focus is to restore services, a thorough investigation will be performed and a more detailed report released later once our investigation is complete and services are back online.

        Your continued patience and support is greatly appreciated.

        1 Reply Last reply Reply Quote 0
        • CloudKnightC
          CloudKnight
          last edited by

          Ouch...be interesting to know how the malware got in.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @CloudKnight
            last edited by

            @StuartJordan said in a2 hosting - looks like a potential ransomware attack:

            Ouch...be interesting to know how the malware got in.

            Windows 😉

            CloudKnightC ObsolesceO 2 Replies Last reply Reply Quote 0
            • CloudKnightC
              CloudKnight @scottalanmiller
              last edited by CloudKnight

              @scottalanmiller haha very true...why people want to use IIS these days for their platform is beyond me.

              dbeatoD 1 Reply Last reply Reply Quote 0
              • ObsolesceO
                Obsolesce @scottalanmiller
                last edited by

                @scottalanmiller said in a2 hosting - looks like a potential ransomware attack:

                @StuartJordan said in a2 hosting - looks like a potential ransomware attack:

                Ouch...be interesting to know how the malware got in.

                Windows 😉

                No, Linux.

                Because I'm sure it was written on there!

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @Obsolesce
                  last edited by

                  @Obsolesce said in a2 hosting - looks like a potential ransomware attack:

                  @scottalanmiller said in a2 hosting - looks like a potential ransomware attack:

                  @StuartJordan said in a2 hosting - looks like a potential ransomware attack:

                  Ouch...be interesting to know how the malware got in.

                  Windows 😉

                  No, Linux.

                  Because I'm sure it was written on there!

                  A2 is a Windows platform. Thats its purpose. Yheir focus is IIS hosting.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • dbeatoD
                    dbeato @CloudKnight
                    last edited by

                    @StuartJordan said in a2 hosting - looks like a potential ransomware attack:

                    @scottalanmiller haha very true...why people want to use IIS these days for their platform is beyond me.

                    It is interesting though, the hype right now is about Site Core which also happens to run on IIS.
                    https://www.sitecore.com/

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @scottalanmiller
                      last edited by

                      @scottalanmiller said in a2 hosting - looks like a potential ransomware attack:

                      @Obsolesce said in a2 hosting - looks like a potential ransomware attack:

                      @scottalanmiller said in a2 hosting - looks like a potential ransomware attack:

                      @StuartJordan said in a2 hosting - looks like a potential ransomware attack:

                      Ouch...be interesting to know how the malware got in.

                      Windows 😉

                      No, Linux.

                      Because I'm sure it was written on there!

                      A2 is a Windows platform. Thats its purpose. Yheir focus is IIS hosting.

                      Absolutely false.

                      DFFFCF52-D03C-4A66-A38D-ABDE012B8F41.png

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @JaredBusch
                        last edited by

                        @JaredBusch no one said that hey didn't OFFER something else, but what makes them a viable product is their unique Windows offering.

                        1 Reply Last reply Reply Quote 0
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