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    NexVortex Network Outages

    IT Discussion
    nexvortex pbx
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    • thanksajdotcomT
      thanksajdotcom @NetworkNerd
      last edited by

      @NetworkNerd said:

      @thanksaj
      Oh, did I break community rules? That certainly was not intentional. I will edit my post above if needed.

      After some issues came up, there isn't linking to over there anymore, AFAIK.

      thanksajdotcomT 1 Reply Last reply Reply Quote 0
      • thanksajdotcomT
        thanksajdotcom @thanksajdotcom
        last edited by

        @NetworkNerd No biggie.

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        • Minion QueenM
          Minion Queen Banned
          last edited by

          You are ok. Yes we do see that we have a client who has been down a ton the last few days.

          thanksajdotcomT 1 Reply Last reply Reply Quote 0
          • thanksajdotcomT
            thanksajdotcom @Minion Queen
            last edited by

            @Minion-Queen said:

            You are ok. Yes we do see that we have a client who has been down a ton the last few days.

            The @Minion-Queen has spoken!

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            • Minion QueenM
              Minion Queen Banned
              last edited by

              But only one way goes down either incoming or outgoing. Both only happened once. But it continues to go on and off since last Thursday.

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              • NetworkNerdN
                NetworkNerd
                last edited by

                That's essentially the same as what happened here. Earlier today it was inbound worked fine every time but outbound was completely hosed. Now we seem to be "ok," but it appears not every outbound calls is working. And there's no distinct pattern to it either.

                Does the client you mention above have redundant trunks with NexVortex setup on the PBX as mentioned in the SW thread above? I've not done that.

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                • Minion QueenM
                  Minion Queen Banned
                  last edited by

                  No they do not. FYI hint, hint you know their quirky system if you have any questions let me know.

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                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    They seem to be pretty flaky.

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                    • StrongBadS
                      StrongBad
                      last edited by

                      I have never used them but all of the conversations that I see about them do not seem to be all that positive.

                      1 Reply Last reply Reply Quote 1
                      • NetworkNerdN
                        NetworkNerd
                        last edited by

                        These issues are the first I have experienced with using them for SIP trunking. They have been rock solid otherwise.

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                        • Minion QueenM
                          Minion Queen Banned
                          last edited by

                          Yeah we have a couple other clients who have used them and never had an issue. The one particular customer needs and exorcism of their environment everything that can possibly go wrong will. NexVortex is just in a long line of things right now.

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