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    Prometric - How To Contact Them?

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    • garak0410G
      garak0410
      last edited by

      I'm trying to register for a Prometric test and it says my account exists, so I do a password recovery. Then it says it cannot find my account, So, I try to contact them on their site and I get a Critical Error: Object doesn't support property or method 'addEventListener'.

      So I look for an 800 number...they said their phones are vendor (test subject) specific...I just need help with my online account.

      Anyone else have this problem? Is there a direct number to them?

      Thanks...

      1 Reply Last reply Reply Quote 0
      • garak0410G
        garak0410
        last edited by

        I just found this one...it is Microsoft centric...hoping it will help: 800-755-EXAM

        scottalanmillerS 1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller @garak0410
          last edited by

          @garak0410 said:

          I just found this one...it is Microsoft centric...hoping it will help: 800-755-EXAM

          Thanks! I will probably need that very soon.

          garak0410G 1 Reply Last reply Reply Quote 0
          • garak0410G
            garak0410 @scottalanmiller
            last edited by

            @scottalanmiller said:

            @garak0410 said:

            I just found this one...it is Microsoft centric...hoping it will help: 800-755-EXAM

            Thanks! I will probably need that very soon.

            I'll let you know what happens...on perpetual hold right now...

            I'm also a little sad these Office 365 tests are not available in my area with Prometric...they are with Pearson but not voucher for them...:(...I've got to travel under 2 hours to Memphis to take them...

            garak0410G scottalanmillerS 2 Replies Last reply Reply Quote 0
            • thanksajdotcomT
              thanksajdotcom
              last edited by

              Try a different browser. I had an issue with Chrome and registering on their website, but it worked fine in FF.

              1 Reply Last reply Reply Quote 0
              • garak0410G
                garak0410 @garak0410
                last edited by

                @garak0410 said:

                @scottalanmiller said:

                @garak0410 said:

                I just found this one...it is Microsoft centric...hoping it will help: 800-755-EXAM

                Thanks! I will probably need that very soon.

                I'll let you know what happens...on perpetual hold right now...

                I'm also a little sad these Office 365 tests are not available in my area with Prometric...they are with Pearson but not voucher for them...:(...I've got to travel under 2 hours to Memphis to take them...

                I had to hang up on them...got a helpdesk over seas and after 5 attempts to spell my simple last name, I just hung up on her. I rarely do something like that. I'll try Firefox and see if it will at least let me do an online contact to help reset my ID.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @garak0410
                  last edited by

                  @garak0410 said:
                  I've got to travel under 2 hours to Memphis to take them...

                  Ouch. Of course, I probably have to do nearly that much by train to get to a testing center so I am likely in a similar boat.

                  garak0410G 1 Reply Last reply Reply Quote 0
                  • garak0410G
                    garak0410 @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    @garak0410 said:
                    I've got to travel under 2 hours to Memphis to take them...

                    Ouch. Of course, I probably have to do nearly that much by train to get to a testing center so I am likely in a similar boat.

                    Anything "Office" related for certification seems to be in Memphis for me...everything else is up the road at a college or in Little Rock.

                    1 Reply Last reply Reply Quote 0
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