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    Comparing MeshCentral 2 to ScreenConnect

    IT Discussion
    remote access screenconnect meshcentral meshcentral 2 connectwise control connectwise
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    • RomoR
      Romo @scottalanmiller
      last edited by

      @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

      @gjacobse said in Comparing MeshCentral 2 to ScreenConnect:

      Chat:

      There doesn't seem to be a chat feature. At least at the moment. but I have only looked at the system like ten minutes.

      There is, we have a bug report open about it. Causes some issues with some clients.

      It not actually the chat, we didn't use the chat on many of the machines that had the popup.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Romo
        last edited by

        @Romo said in Comparing MeshCentral 2 to ScreenConnect:

        @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

        @gjacobse said in Comparing MeshCentral 2 to ScreenConnect:

        Chat:

        There doesn't seem to be a chat feature. At least at the moment. but I have only looked at the system like ten minutes.

        There is, we have a bug report open about it. Causes some issues with some clients.

        It not actually the chat, we didn't use the chat on many of the machines that had the popup.

        I'm wondering if I had tried to test it during the install last night but it only alerted today.

        RomoR 1 Reply Last reply Reply Quote 0
        • RomoR
          Romo @scottalanmiller
          last edited by

          @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

          @Romo said in Comparing MeshCentral 2 to ScreenConnect:

          @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

          @gjacobse said in Comparing MeshCentral 2 to ScreenConnect:

          Chat:

          There doesn't seem to be a chat feature. At least at the moment. but I have only looked at the system like ten minutes.

          There is, we have a bug report open about it. Causes some issues with some clients.

          It not actually the chat, we didn't use the chat on many of the machines that had the popup.

          I'm wondering if I had tried to test it during the install last night but it only alerted today.

          It could be but again not the cause, Ylian also mentioned he started seeing the popup yesterday. So probably something on the new builds triggers it.

          YlianY 1 Reply Last reply Reply Quote 0
          • wrx7mW
            wrx7m
            last edited by

            Just to confirm. I know for a fact that SC does allow remote control of Samsung devices. I have played with it. Also, teamviewer has an app that allows you to do the same; generate the code on the device and enter it into the controller side.

            1 Reply Last reply Reply Quote 0
            • YlianY
              Ylian @Romo
              last edited by

              @Romo Just fixed Win7 "Interactive Services Detection" bug in MeshCentral v0.2.5-b. If it happens again, let me know.

              scottalanmillerS 1 Reply Last reply Reply Quote 4
              • scottalanmillerS
                scottalanmiller @Ylian
                last edited by

                @Ylian said in Comparing MeshCentral 2 to ScreenConnect:

                @Romo Just fixed Win7 "Interactive Services Detection" bug in MeshCentral v0.2.5-b. If it happens again, let me know.

                Updating now 🙂

                1 Reply Last reply Reply Quote 1
                • black3dynamiteB
                  black3dynamite
                  last edited by black3dynamite

                  Getting a hang with configuring the config.json file. I've only done two settings right now.
                  mongodb without authentication and smtp.

                  Edit: This is what I have in my config.json file so far.
                  I still can't reset account or verify email even though I get this message after start MeshCentral
                  SMTP mail server smtp.gmail.com working as expected.

                  {
                      "settings": {
                          "mongodb": "mongodb://127.0.0.1:27017/meshcentral",
                          "mongodbcol": "meshcentral"
                      },
                      "domains": {
                          "": {
                              "title": "My MeshCentral",
                              "title2": "mc01",
                              "userQuota": 1048576,
                              "meshQuota": 248576,
                              "newAccounts": 0
                          }
                      },
                      "smtp": {
                          "host": "smtp.gmail.com",
                          "port": 587,
                          "from": "[email protected]",
                          "user": "[email protected]",
                          "pass": "password",
                          "tls": false
                      }
                  }
                  
                  
                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @black3dynamite
                    last edited by

                    @black3dynamite said in Comparing MeshCentral 2 to ScreenConnect:

                    Getting a hang with configuring the config.json file. I've only done two settings right now.
                    mongodb without authentication and smtp.

                    Edit: This is what I have in my config.json file so far.
                    I still can't reset account or verify email even though I get this message after start MeshCentral
                    SMTP mail server smtp.gmail.com working as expected.

                    {
                        "settings": {
                            "mongodb": "mongodb://127.0.0.1:27017/meshcentral",
                            "mongodbcol": "meshcentral"
                        },
                        "domains": {
                            "": {
                                "title": "My MeshCentral",
                                "title2": "mc01",
                                "userQuota": 1048576,
                                "meshQuota": 248576,
                                "newAccounts": 0
                            }
                        },
                        "smtp": {
                            "host": "smtp.gmail.com",
                            "port": 587,
                            "from": "[email protected]",
                            "user": "[email protected]",
                            "pass": "password",
                            "tls": false
                        }
                    }
                    
                    

                    Why is TLS set to false? Does google's email servers require a trusted cert on your side to accept TLS traffic?

                    JaredBuschJ black3dynamiteB 2 Replies Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @Dashrender
                      last edited by

                      @Dashrender said in Comparing MeshCentral 2 to ScreenConnect:

                      @black3dynamite said in Comparing MeshCentral 2 to ScreenConnect:

                      Getting a hang with configuring the config.json file. I've only done two settings right now.
                      mongodb without authentication and smtp.

                      Edit: This is what I have in my config.json file so far.
                      I still can't reset account or verify email even though I get this message after start MeshCentral
                      SMTP mail server smtp.gmail.com working as expected.

                      {
                          "settings": {
                              "mongodb": "mongodb://127.0.0.1:27017/meshcentral",
                              "mongodbcol": "meshcentral"
                          },
                          "domains": {
                              "": {
                                  "title": "My MeshCentral",
                                  "title2": "mc01",
                                  "userQuota": 1048576,
                                  "meshQuota": 248576,
                                  "newAccounts": 0
                              }
                          },
                          "smtp": {
                              "host": "smtp.gmail.com",
                              "port": 587,
                              "from": "[email protected]",
                              "user": "[email protected]",
                              "pass": "password",
                              "tls": false
                          }
                      }
                      
                      

                      Why is TLS set to false? Does google's email servers require a trusted cert on your side to accept TLS traffic?

                      Thyat's the first thing that jumped at me also.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        My new morning ritual, seeing if I have a MeshCentral update to deploy 🙂 They seem to come out about every three hours during the production day.

                        pmonchoP 1 Reply Last reply Reply Quote 0
                        • pmonchoP
                          pmoncho @scottalanmiller
                          last edited by

                          @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                          My new morning ritual, seeing if I have a MeshCentral update to deploy 🙂 They seem to come out about every three hours during the production day.

                          I think you brought that on yourself! 🙂

                          1 Reply Last reply Reply Quote 1
                          • black3dynamiteB
                            black3dynamite @Dashrender
                            last edited by

                            @Dashrender When I start up meshcentral, I get the message that the SMTP mail server smtp.gmail.com failed instead of it saying SMTP mail server smtp.gmail.com working as expected. when set to true. Either way I haven't seen any verified or reset account emails still. I even tried using my postfix server with only the host, port and from configured and it still not working for me.

                            DashrenderD YlianY 2 Replies Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @black3dynamite
                              last edited by

                              @black3dynamite said in Comparing MeshCentral 2 to ScreenConnect:

                              @Dashrender When I start up meshcentral, I get the message that the SMTP mail server smtp.gmail.com failed instead of it saying SMTP mail server smtp.gmail.com working as expected. when set to true. Either way I haven't seen any verified or reset account emails still. I even tried using my postfix server with only the host, port and from configured and it still not working for me.

                              So the google logs even show an attempt to send you messages?

                              1 Reply Last reply Reply Quote 0
                              • YlianY
                                Ylian
                                last edited by

                                Just published MeshCentral v0.2.5-d where you can re-brand the top bar with your company logo. Personally, I would start with the "logoback.png" file in the "node_modules/meshcentral/public/images" and add your logo to it. Instruction are in section 19 of the new v0.1.9 User's Guide. Enjoy!

                                MC-Branding1.png

                                scottalanmillerS 2 Replies Last reply Reply Quote 5
                                • YlianY
                                  Ylian @black3dynamite
                                  last edited by Ylian

                                  @black3dynamite For SMTP setup, does your server show the "Invite" link as shown in red below? Also, can you go in the "My Server" tab, click on "Show server error log" and report back if you see anything in that log? - Thanks.

                                  MC2-Email.png

                                  black3dynamiteB 1 Reply Last reply Reply Quote 2
                                  • black3dynamiteB
                                    black3dynamite @Ylian
                                    last edited by

                                    @Ylian said in Comparing MeshCentral 2 to ScreenConnect:

                                    @black3dynamite For SMTP setup, does your server show the "Invite" link as shown in red below? Also, can you go in the "My Server" tab, click on "Show server error log" and report back if you see anything in that log? - Thanks.

                                    MC2-Email.png

                                    I only see Add Agent link and no error log.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Ylian
                                      last edited by

                                      @Ylian Awesome, I'll go update!

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Ylian
                                        last edited by

                                        @Ylian Issue submitted for typos in the guide that have a path wrong for script install.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Just set up SMTP with our Zimbra server for MC. Works great!

                                          1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Anyone else using WebRTC mode? Performance is noticeably better, I feel. Could be imagination, I guess. But sure seems better to me.

                                            1 Reply Last reply Reply Quote 0
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