Connectwise - disable mapping admin's printer into session

[Dashrender]

I've set the preferences in Connectwise (screenconnect) to not "PrintInSession" yet my printers are still sometimes (perhaps always) getting mapped in.

This is causing an issue for my users because my printers aren't being dropped when I disconnect.

[JaredBusch]

@Dashrender said in Connectwise - disable mapping admin's printer into session:

I've set the preferences in Connectwise (screenconnect) to not "PrintInSession" yet my printers are still sometimes (perhaps always) getting mapped in.

This is causing an issue for my users because my printers aren't being dropped when I disconnect.

There is a setting for this that your host needs to disable.

[dbeato]

Saw this:
https://docs.connectwise.com/ConnectWise_Control_Documentation/Technical_support_bulletins/Printers_stuck_on_remote_machines
https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Disable_remote_printing
https://controlforum.connectwise.com/yaf_postsm29124findunread_Stop-printer-redirecting-to-remote-session.aspx

[Dashrender]

@dbeato said in Connectwise - disable mapping admin's printer into session:

Saw this:
https://docs.connectwise.com/ConnectWise_Control_Documentation/Technical_support_bulletins/Printers_stuck_on_remote_machines

yep, that's the issue!