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    Struggling with Rocket.chat CSV Import

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    rocketchat csv
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    • scottalanmillerS
      scottalanmiller
      last edited by

      So I am trying to import users into Rocket.chat via CSV files. Rocket.chat has a CSV importation guide but it does not seem to address my needs very well. I have created a users.csv file that exactly (as far as I know) mimics the required format. I have no channels to add, but having only the users.csv file created errors, so I made a blank channels.csv file so that it would not be missing that. Both are properly in a zipped file (as far as I can tell) but when I try to upload it I get "The file uploaded isn't a valid csv export file."

      Has anyone worked with this or have any ideas?

      1 Reply Last reply Reply Quote 2
      • scottalanmillerS
        scottalanmiller
        last edited by

        I often find that the ACT of posting something makes me think about it and fix the issue. The issue was that I was zipping the folder that contained the files rather than making a "flat zip" file. It is working now.

        bbigfordB 1 Reply Last reply Reply Quote 6
        • bbigfordB
          bbigford @scottalanmiller
          last edited by

          @scottalanmiller said in Struggling with Rocket.chat CSV Import:

          I often find that the ACT of posting something makes me think about it and fix the issue. The issue was that I was zipping the folder that contained the files rather than making a "flat zip" file. It is working now.

          Ah, so you had to zip the contents is all, rather than zip the folder?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @bbigford
            last edited by

            @bbigford said in Struggling with Rocket.chat CSV Import:

            @scottalanmiller said in Struggling with Rocket.chat CSV Import:

            I often find that the ACT of posting something makes me think about it and fix the issue. The issue was that I was zipping the folder that contained the files rather than making a "flat zip" file. It is working now.

            Ah, so you had to zip the contents is all, rather than zip the folder?

            Yeah.

            1 Reply Last reply Reply Quote 1
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