Can clients use included TeamViewer in GFI Max?

technobabble

Can clients (end users) use included TeamViewer that is included in GFI Max?

Minion Queen

I am not the highest level user of GFIMax around here. But everyone has the day off, so you are stuck with me answer ya. I do not see any way to give a client access to anything no.

technobabble

I was afraid of that. That was the one thing I liked about Continuum's RMM platform. A client could login to "their" portal and access LMI for their own use.

scottalanmiller

I don't believe so with gfimax. LogMeIn is good for that.

technobabble

@scottalanmiller said:

I don't believe so with gfimax. LogMeIn is good for that.

LogMeIn (LMI) comes with the Continuum RMM Platform.

scottalanmiller

@technobabble said:

@scottalanmiller said:

I don't believe so with gfimax. LogMeIn is good for that.

LogMeIn (LMI) comes with the Continuum RMM Platform.

Ah ha.

Yes they can.

select client in GFI, then edit, then edit client, select dashboard access, Enable view only, check box in client can take control feature.

technobabble

@Hubtech said:

select client in GFI, then edit, then edit client, select dashboard access, Enable view only, check box in client can take control feature.

Rock on...that is awesome!

hey, i like to help where i can

you can use anything for the user name. I usually do "companyname"@domain.com so it's semi familiar to them. Or if it's just one user, i use their email address.

Minion Queen

Thank you @hubtech! I didn't know we could do that (of course one of my team just told me we could). But I didn't know!

knowing is only half the battle MQ

technobabble

There's nothing like providing extra value for clients!

StrongBad

That's great that it can do that.