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    Can clients use included TeamViewer in GFI Max?

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    • Minion QueenM
      Minion Queen Banned
      last edited by

      I am not the highest level user of GFIMax around here. But everyone has the day off, so you are stuck with me answer ya. I do not see any way to give a client access to anything no.

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      • T
        technobabble
        last edited by

        I was afraid of that. That was the one thing I liked about Continuum's RMM platform. A client could login to "their" portal and access LMI for their own use.

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        • scottalanmillerS
          scottalanmiller
          last edited by

          I don't believe so with gfimax. LogMeIn is good for that.

          T 1 Reply Last reply Reply Quote 0
          • T
            technobabble @scottalanmiller
            last edited by

            @scottalanmiller said:

            I don't believe so with gfimax. LogMeIn is good for that.

            LogMeIn (LMI) comes with the Continuum RMM Platform.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @technobabble
              last edited by

              @technobabble said:

              @scottalanmiller said:

              I don't believe so with gfimax. LogMeIn is good for that.

              LogMeIn (LMI) comes with the Continuum RMM Platform.

              Ah ha.

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              • ?
                A Former User
                last edited by

                Yes they can.

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                • ?
                  A Former User
                  last edited by

                  capture.PNG

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                  • ?
                    A Former User
                    last edited by

                    select client in GFI, then edit, then edit client, select dashboard access, Enable view only, check box in client can take control feature.

                    T 1 Reply Last reply Reply Quote 2
                    • T
                      technobabble @A Former User
                      last edited by

                      @Hubtech said:

                      select client in GFI, then edit, then edit client, select dashboard access, Enable view only, check box in client can take control feature.

                      Rock on...that is awesome!

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                      • ?
                        A Former User
                        last edited by

                        hey, i like to help where i can 👍

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                        • ?
                          A Former User
                          last edited by

                          you can use anything for the user name. I usually do "companyname"@domain.com so it's semi familiar to them. Or if it's just one user, i use their email address.

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                          • Minion QueenM
                            Minion Queen Banned
                            last edited by

                            Thank you @hubtech! I didn't know we could do that (of course one of my team just told me we could). But I didn't know!

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                            • ?
                              A Former User
                              last edited by

                              knowing is only half the battle MQ

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                              • T
                                technobabble
                                last edited by

                                There's nothing like providing extra value for clients!

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                                • StrongBadS
                                  StrongBad
                                  last edited by

                                  That's great that it can do that.

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