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    Getting rid of Group text as a means of calling out.

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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by Dashrender

      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

      @dafyre said in Getting rid of Group text as a means of calling out.:

      There's always email, lol.

      Yeah, seriously, why is email not the answer here?

      This was my first thought - what's wrong with email? it's trackable, not stuck in someone's phone, easy to update groups, etc.

      1 Reply Last reply Reply Quote 0
      • dbeatoD
        dbeato @scottalanmiller
        last edited by

        @scottalanmiller said in Getting rid of Group text as a means of calling out.:

        @dafyre said in Getting rid of Group text as a means of calling out.:

        There's always email, lol.

        Yeah, seriously, why is email not the answer here?

        Because of people, they just don’t read emails. People are glued to their phones...

        DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
        • B
          bnrstnr
          last edited by

          You might be able to program Twilio to have users opt-in to a notify group, then when somebody is sick or whatever, they message the number and it forwards to all users that are enrolled... That way its easy to adapt to new hires, etc.

          Not positive that it can do this, but I was reading some of their stuff on notifications and SMS and it really sounds possible.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @dbeato
            last edited by

            @dbeato said in Getting rid of Group text as a means of calling out.:

            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

            @dafyre said in Getting rid of Group text as a means of calling out.:

            There's always email, lol.

            Yeah, seriously, why is email not the answer here?

            Because of people, they just don’t read emails. People are glued to their phones...

            my email is on my phone.. I read it the same as I read txts.

            dbeatoD scottalanmillerS 2 Replies Last reply Reply Quote 0
            • dbeatoD
              dbeato @Dashrender
              last edited by

              @dashrender said in Getting rid of Group text as a means of calling out.:

              @dbeato said in Getting rid of Group text as a means of calling out.:

              @scottalanmiller said in Getting rid of Group text as a means of calling out.:

              @dafyre said in Getting rid of Group text as a means of calling out.:

              There's always email, lol.

              Yeah, seriously, why is email not the answer here?

              Because of people, they just don’t read emails. People are glued to their phones...

              my email is on my phone.. I read it the same as I read txts.

              I get it, it makes sense to us but to users is a different story 😞

              coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
              • coliverC
                coliver @dbeato
                last edited by

                @dbeato said in Getting rid of Group text as a means of calling out.:

                @dashrender said in Getting rid of Group text as a means of calling out.:

                @dbeato said in Getting rid of Group text as a means of calling out.:

                @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                @dafyre said in Getting rid of Group text as a means of calling out.:

                There's always email, lol.

                Yeah, seriously, why is email not the answer here?

                Because of people, they just don’t read emails. People are glued to their phones...

                my email is on my phone.. I read it the same as I read txts.

                I get it, it makes sense to us but to users is a different story 😞

                But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                dbeatoD 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @dashrender said in Getting rid of Group text as a means of calling out.:

                  @dbeato said in Getting rid of Group text as a means of calling out.:

                  @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                  @dafyre said in Getting rid of Group text as a means of calling out.:

                  There's always email, lol.

                  Yeah, seriously, why is email not the answer here?

                  Because of people, they just don’t read emails. People are glued to their phones...

                  my email is on my phone.. I read it the same as I read txts.

                  Exactly, email and text show up the same since, you know, 2006.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @dbeato
                    last edited by

                    @dbeato said in Getting rid of Group text as a means of calling out.:

                    @dashrender said in Getting rid of Group text as a means of calling out.:

                    @dbeato said in Getting rid of Group text as a means of calling out.:

                    @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                    @dafyre said in Getting rid of Group text as a means of calling out.:

                    There's always email, lol.

                    Yeah, seriously, why is email not the answer here?

                    Because of people, they just don’t read emails. People are glued to their phones...

                    my email is on my phone.. I read it the same as I read txts.

                    I get it, it makes sense to us but to users is a different story 😞

                    Right, to users they might not even GET texts on their phones!

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @dbeato
                      last edited by

                      @dbeato said in Getting rid of Group text as a means of calling out.:

                      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                      @dafyre said in Getting rid of Group text as a means of calling out.:

                      There's always email, lol.

                      Yeah, seriously, why is email not the answer here?

                      Because of people, they just don’t read emails. People are glued to their phones...

                      That end users choose to ignore some messages and read others means two things...

                      1. Either format will be ignored at random, choosing text is just as likely to be ignored as email, it's totally random.
                      2. They are choosing to ignore the message, which makes it not the company's problem.
                      dbeatoD 1 Reply Last reply Reply Quote 1
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                        @dbeato said in Getting rid of Group text as a means of calling out.:

                        @dashrender said in Getting rid of Group text as a means of calling out.:

                        @dbeato said in Getting rid of Group text as a means of calling out.:

                        @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                        @dafyre said in Getting rid of Group text as a means of calling out.:

                        There's always email, lol.

                        Yeah, seriously, why is email not the answer here?

                        Because of people, they just don’t read emails. People are glued to their phones...

                        my email is on my phone.. I read it the same as I read txts.

                        I get it, it makes sense to us but to users is a different story 😞

                        Right, to users they might not even GET texts on their phones!

                        'merica - of course we get texts 😛

                        1 Reply Last reply Reply Quote 0
                        • dbeatoD
                          dbeato @coliver
                          last edited by

                          @coliver said in Getting rid of Group text as a means of calling out.:

                          @dbeato said in Getting rid of Group text as a means of calling out.:

                          @dashrender said in Getting rid of Group text as a means of calling out.:

                          @dbeato said in Getting rid of Group text as a means of calling out.:

                          @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                          @dafyre said in Getting rid of Group text as a means of calling out.:

                          There's always email, lol.

                          Yeah, seriously, why is email not the answer here?

                          Because of people, they just don’t read emails. People are glued to their phones...

                          my email is on my phone.. I read it the same as I read txts.

                          I get it, it makes sense to us but to users is a different story 😞

                          But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                          If they are techs I can see that.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • dbeatoD
                            dbeato @scottalanmiller
                            last edited by

                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                            @dbeato said in Getting rid of Group text as a means of calling out.:

                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                            @dafyre said in Getting rid of Group text as a means of calling out.:

                            There's always email, lol.

                            Yeah, seriously, why is email not the answer here?

                            Because of people, they just don’t read emails. People are glued to their phones...

                            That end users choose to ignore some messages and read others means two things...

                            1. Either format will be ignored at random, choosing text is just as likely to be ignored as email, it's totally random.
                            2. They are choosing to ignore the message, which makes it not the company's problem.

                            Yes, that is the right word, "choose to"

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender
                              last edited by

                              I don't know any non techs that have a smart phone who don't have email on it. This is not a real issue.

                              I do know people who choose to still have flip phones, and those people could likely have email on their phone, but don't - and they also choose not to use texting either.

                              1 Reply Last reply Reply Quote 2
                              • scottalanmillerS
                                scottalanmiller @dbeato
                                last edited by

                                @dbeato said in Getting rid of Group text as a means of calling out.:

                                @coliver said in Getting rid of Group text as a means of calling out.:

                                @dbeato said in Getting rid of Group text as a means of calling out.:

                                @dashrender said in Getting rid of Group text as a means of calling out.:

                                @dbeato said in Getting rid of Group text as a means of calling out.:

                                @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                @dafyre said in Getting rid of Group text as a means of calling out.:

                                There's always email, lol.

                                Yeah, seriously, why is email not the answer here?

                                Because of people, they just don’t read emails. People are glued to their phones...

                                my email is on my phone.. I read it the same as I read txts.

                                I get it, it makes sense to us but to users is a different story 😞

                                But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                                If they are techs I can see that.

                                Anyone who needs to be reached would fall into the category of "should have email."

                                DashrenderD dbeatoD 2 Replies Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @scottalanmiller
                                  last edited by Dashrender

                                  @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                  @dbeato said in Getting rid of Group text as a means of calling out.:

                                  @coliver said in Getting rid of Group text as a means of calling out.:

                                  @dbeato said in Getting rid of Group text as a means of calling out.:

                                  @dashrender said in Getting rid of Group text as a means of calling out.:

                                  @dbeato said in Getting rid of Group text as a means of calling out.:

                                  @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                  @dafyre said in Getting rid of Group text as a means of calling out.:

                                  There's always email, lol.

                                  Yeah, seriously, why is email not the answer here?

                                  Because of people, they just don’t read emails. People are glued to their phones...

                                  my email is on my phone.. I read it the same as I read txts.

                                  I get it, it makes sense to us but to users is a different story 😞

                                  But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                                  If they are techs I can see that.

                                  Anyone who needs to be reached would fall into the category of "should have email."
                                  edit

                                  1 Reply Last reply Reply Quote 0
                                  • dbeatoD
                                    dbeato @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                    @dbeato said in Getting rid of Group text as a means of calling out.:

                                    @coliver said in Getting rid of Group text as a means of calling out.:

                                    @dbeato said in Getting rid of Group text as a means of calling out.:

                                    @dashrender said in Getting rid of Group text as a means of calling out.:

                                    @dbeato said in Getting rid of Group text as a means of calling out.:

                                    @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                    @dafyre said in Getting rid of Group text as a means of calling out.:

                                    There's always email, lol.

                                    Yeah, seriously, why is email not the answer here?

                                    Because of people, they just don’t read emails. People are glued to their phones...

                                    my email is on my phone.. I read it the same as I read txts.

                                    I get it, it makes sense to us but to users is a different story 😞

                                    But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                                    If they are techs I can see that.

                                    Anyone who needs to be reached would fall into the category of "should have email."

                                    Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @dbeato
                                      last edited by

                                      @dbeato said in Getting rid of Group text as a means of calling out.:

                                      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                      @dbeato said in Getting rid of Group text as a means of calling out.:

                                      @coliver said in Getting rid of Group text as a means of calling out.:

                                      @dbeato said in Getting rid of Group text as a means of calling out.:

                                      @dashrender said in Getting rid of Group text as a means of calling out.:

                                      @dbeato said in Getting rid of Group text as a means of calling out.:

                                      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                      @dafyre said in Getting rid of Group text as a means of calling out.:

                                      There's always email, lol.

                                      Yeah, seriously, why is email not the answer here?

                                      Because of people, they just don’t read emails. People are glued to their phones...

                                      my email is on my phone.. I read it the same as I read txts.

                                      I get it, it makes sense to us but to users is a different story 😞

                                      But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                                      If they are techs I can see that.

                                      Anyone who needs to be reached would fall into the category of "should have email."

                                      Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                                      Oh sure, but that makes it a success. Once they are purposefully ignoring management, there is nothing wrong with the tech. In fact, that they have to purposefully ignore their managers is basically proof that the tech decision was correct.

                                      dbeatoD DashrenderD 2 Replies Last reply Reply Quote 0
                                      • dbeatoD
                                        dbeato @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                        @dbeato said in Getting rid of Group text as a means of calling out.:

                                        @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                        @dbeato said in Getting rid of Group text as a means of calling out.:

                                        @coliver said in Getting rid of Group text as a means of calling out.:

                                        @dbeato said in Getting rid of Group text as a means of calling out.:

                                        @dashrender said in Getting rid of Group text as a means of calling out.:

                                        @dbeato said in Getting rid of Group text as a means of calling out.:

                                        @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                        @dafyre said in Getting rid of Group text as a means of calling out.:

                                        There's always email, lol.

                                        Yeah, seriously, why is email not the answer here?

                                        Because of people, they just don’t read emails. People are glued to their phones...

                                        my email is on my phone.. I read it the same as I read txts.

                                        I get it, it makes sense to us but to users is a different story 😞

                                        But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                                        If they are techs I can see that.

                                        Anyone who needs to be reached would fall into the category of "should have email."

                                        Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                                        Oh sure, but that makes it a success. Once they are purposefully ignoring management, there is nothing wrong with the tech. In fact, that they have to purposefully ignore their managers is basically proof that the tech decision was correct.

                                        Of course, now they are going to be held accountable 🙂

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                          @dbeato said in Getting rid of Group text as a means of calling out.:

                                          @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                          @dbeato said in Getting rid of Group text as a means of calling out.:

                                          @coliver said in Getting rid of Group text as a means of calling out.:

                                          @dbeato said in Getting rid of Group text as a means of calling out.:

                                          @dashrender said in Getting rid of Group text as a means of calling out.:

                                          @dbeato said in Getting rid of Group text as a means of calling out.:

                                          @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                          @dafyre said in Getting rid of Group text as a means of calling out.:

                                          There's always email, lol.

                                          Yeah, seriously, why is email not the answer here?

                                          Because of people, they just don’t read emails. People are glued to their phones...

                                          my email is on my phone.. I read it the same as I read txts.

                                          I get it, it makes sense to us but to users is a different story 😞

                                          But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                                          If they are techs I can see that.

                                          Anyone who needs to be reached would fall into the category of "should have email."

                                          Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                                          Oh sure, but that makes it a success. Once they are purposefully ignoring management, there is nothing wrong with the tech. In fact, that they have to purposefully ignore their managers is basically proof that the tech decision was correct.

                                          I don't really follow this logic. because they are ignoring management (as proved by them ignoring email) that somehow proves that email was the right decision?

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @dashrender said in Getting rid of Group text as a means of calling out.:

                                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                            @dbeato said in Getting rid of Group text as a means of calling out.:

                                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                            @dbeato said in Getting rid of Group text as a means of calling out.:

                                            @coliver said in Getting rid of Group text as a means of calling out.:

                                            @dbeato said in Getting rid of Group text as a means of calling out.:

                                            @dashrender said in Getting rid of Group text as a means of calling out.:

                                            @dbeato said in Getting rid of Group text as a means of calling out.:

                                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                            @dafyre said in Getting rid of Group text as a means of calling out.:

                                            There's always email, lol.

                                            Yeah, seriously, why is email not the answer here?

                                            Because of people, they just don’t read emails. People are glued to their phones...

                                            my email is on my phone.. I read it the same as I read txts.

                                            I get it, it makes sense to us but to users is a different story 😞

                                            But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                                            If they are techs I can see that.

                                            Anyone who needs to be reached would fall into the category of "should have email."

                                            Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                                            Oh sure, but that makes it a success. Once they are purposefully ignoring management, there is nothing wrong with the tech. In fact, that they have to purposefully ignore their managers is basically proof that the tech decision was correct.

                                            I don't really follow this logic. because they are ignoring management (as proved by them ignoring email) that somehow proves that email was the right decision?

                                            Yes, because they HAD to ignore it, rather than not getting it.

                                            DashrenderD 1 Reply Last reply Reply Quote 1
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