How to forward email correctly?
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I don't normally do forwarding unless it's domain.com to domain.com ie: [email protected] goes to [email protected] (owner).
What I was asked to do was send [email protected] to [email protected]
I know the forwarding works, however when they reply to the customer it is from [email protected] instead of [email protected].
Can anyone point in the direction to fix that?
At this moment they are using Outlook.com as the email client.
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Gmail has an option to add valid sending addresses. Never looked it hotmial/outlook.com can do that .
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@technobabble said:
I don't normally do forwarding unless it's domain.com to domain.com ie: [email protected] goes to [email protected] (owner).
What I was asked to do was send [email protected] to [email protected]
I know the forwarding works, however when they reply to the customer it is from [email protected] instead of [email protected].
Can anyone point in the direction to fix that?
At this moment they are using Outlook.com as the email client.
I know I can send an email from gmail2 using the gmail1 account over the web interface, considering they are connected. But two totally separate domains? I don't think it's possible, especially if one is business, and one is personal. Dare I ask why he has to have his email forwarded to a personal email?
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@ajstringham said:
But two totally separate domains? I don't think it's possible, especially if one is business, and one is personal.
Of course it is possible, and Gmail has no idea if it is business or personal. that does not even come in to question technologically.
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This is what it looks like in gmail.
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Looks like Outlook.com does it by connecting to the other service.
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@JaredBusch said:
This is what it looks like in gmail.
I didn't realize you could add outside domains to Gmail's send-as list. Learn something new every day.
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@JaredBusch Very cool...thanks for the extra information. I will be looking into this.
I found out that Outlook.com no longer allows you to sign up using a non MS login (ie. you have to use @live, @hotmail, @outlook). They are supported existing users and the rest need to go to O365.
I am hoping to move all their email to O365, making this question moot, however it's good to know how to do weird stuff clients want.
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@technobabble said:
I found out that Outlook.com no longer allows you to sign up using a non MS login (ie. you have to use @live, @hotmail, @outlook). They are supported existing users and the rest need to go to O365.
I did this just like 4 weeks ago with my work email. I created a microsoft account under [email protected]
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@ajstringham
When dealing with small (mom & pop) businesses and website related businesses, the client wants to only have to use one inbox. Of course using Outlook is a great idea, however getting them to pay for it is another issue.
Now we have O365 and it is more affordable, I have new options. But there are always those with an EXTREME grip on their finances...thus the question.
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@technobabble said:
@ajstringham
When dealing with small (mom & pop) businesses and website related businesses, the client wants to only have to use one inbox. Of course using Outlook is a great idea, however getting them to pay for it is another issue.
Now we have O365 and it is more affordable, I have new options. But there are always those with an EXTREME grip on their finances...thus the question.
Ok, that makes sense.
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By makes sense, I mean I understand what you mean. Their reasoning doesn't really make sense.
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How come they didn't just have the website send the emails directly to their current address if they don't want to maintain two accounts? (he says thinking he already knows the answer)
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@Dashrender said:
How come they didn't just have the website send the emails directly to their current address if they don't want to maintain two accounts? (he says thinking he already knows the answer)
Not the OP, but obviously because they want them all coming in the smae place but still separated. This is obvious due to wanting the reply to go out on the same email address it came in on.
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@JaredBusch That is usually the reason they tell me.
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Mail from the website should always be from the domain. It's more professional and it continues the branding.
However with the use of support desks and contact forms, it might be possible to make all that transparent to the website visitor.
