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    ScreenConnect on CentOS is sluggish

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    screenconnect centos 7
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    • JaredBuschJ
      JaredBusch
      last edited by

      WARNING|CRITICAL logs (lasts 6 entries)
        2017-02-06 10:52:17 > 2017-02-06 10:52:24 CPU IOwait (62.7/66.0/69.3)
        2017-02-06 10:47:53 > 2017-02-06 10:48:00 CPU IOwait (60.9/64.1/67.3)
        2017-02-06 10:45:43 > 2017-02-06 10:45:46 CPU IOwait (63.5/63.5/63.5)
        2017-02-06 10:45:11 > 2017-02-06 10:45:14 CPU IOwait (60.1/60.1/60.1)
        2017-02-06 10:44:28 > 2017-02-06 10:44:31 CPU IOwait (65.7/65.7/65.7)
      ~ 2017-02-06 10:43:50 > ___________________ MEM real (1.58G/1.61G/1.64G) - Top process: mono
      

      IOwait happening oftenish

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @JaredBusch
        last edited by

        @JaredBusch said in ScreenConnect on CentOS is sluggish:

        Starting a support chat to get things reported, we shall see where this goes.

        /sigh

        0_1486400256430_upload-4a63ad41-e237-42c5-b500-dcb9619370ac

        1 Reply Last reply Reply Quote 0
        • thwrT
          thwr @JaredBusch
          last edited by thwr

          deleted: mistake

          1 Reply Last reply Reply Quote 0
          • gjacobseG
            gjacobse
            last edited by

            How many clients are you running? We currently have 546 running without to much issue.

            Obivous questions:

            • centOS updated?
            • nGinix running?
            • System resources?

            As SAM is more on the OS side, I'd say this is more up his alley than mine. So much of this is still Japanese translated Greek...

            1 Reply Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch
              last edited by

              Support Tech said:

              Ok, 6.1 has our improved video encoding routine.
              You may need to assign more CPU to that.
              Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

              gjacobseG thwrT scottalanmillerS 3 Replies Last reply Reply Quote 0
              • gjacobseG
                gjacobse @JaredBusch
                last edited by

                @JaredBusch said in ScreenConnect on CentOS is sluggish:

                Support Tech said:

                Ok, 6.1 has our improved video encoding routine.
                You may need to assign more CPU to that.
                Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                Yes - They push Windows OS pretty hard. Which is 'okay' but dang it,.. we are on centOS and that is where we are staying.

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • thwrT
                  thwr @JaredBusch
                  last edited by thwr

                  @JaredBusch said in ScreenConnect on CentOS is sluggish:

                  Support Tech said:
                  Ok, 6.1 has our improved video encoding routine.
                  You may need to assign more CPU to that.
                  Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                  Really? I should definitely stop developing bus drivers which run perfectly fine on Mono. How could I even think about doing such a thing?

                  1 Reply Last reply Reply Quote 1
                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    Hmm just clicked to a different group of machines and iotop shows this
                    0_1486401728366_upload-c2105719-d794-4369-8fcf-632790c63440

                    1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @gjacobse
                      last edited by

                      @gjacobse said in ScreenConnect on CentOS is sluggish:

                      @JaredBusch said in ScreenConnect on CentOS is sluggish:

                      Support Tech said:

                      Ok, 6.1 has our improved video encoding routine.
                      You may need to assign more CPU to that.
                      Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                      Yes - They push Windows OS pretty hard. Which is 'okay' but dang it,.. we are on centOS and that is where we are staying.

                      Cheaper to push more CPU and RAM at it on Linux. We could double what we have and still be cheaper than where it used to be on Windows. Maybe even quadruple it. And it wasn't that much faster on Windows.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @JaredBusch
                        last edited by

                        @JaredBusch said in ScreenConnect on CentOS is sluggish:

                        Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                        While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                        thwrT 1 Reply Last reply Reply Quote 1
                        • thwrT
                          thwr @scottalanmiller
                          last edited by

                          @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                          @JaredBusch said in ScreenConnect on CentOS is sluggish:

                          Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                          While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                          Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @thwr
                            last edited by

                            @thwr said in ScreenConnect on CentOS is sluggish:

                            @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                            @JaredBusch said in ScreenConnect on CentOS is sluggish:

                            Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                            While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                            Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                            And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                            https://www.microsoft.com/net/core#linuxredhat

                            JaredBuschJ 1 Reply Last reply Reply Quote 1
                            • gjacobseG
                              gjacobse
                              last edited by gjacobse

                              Current htop sorted by memory:

                              0_1486401995311_2017-02-06 12_25_59-gene@dny-lnx-sc_~.png

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @scottalanmiller
                                last edited by

                                @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                @thwr said in ScreenConnect on CentOS is sluggish:

                                @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                                While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                                Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                                And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                                https://www.microsoft.com/net/core#linuxredhat

                                That is quite new, and they probably have not spent time to change because they prefer windows.

                                scottalanmillerS 1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @JaredBusch
                                  last edited by

                                  @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                  @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                  @thwr said in ScreenConnect on CentOS is sluggish:

                                  @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                  @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                  Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                                  While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                                  Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                                  And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                                  https://www.microsoft.com/net/core#linuxredhat

                                  That is quite new, and they probably have not spent time to change because they prefer windows.

                                  I'm not surprised that they've not put time into it, but just saying that it's slow on Linux because of Mono needs a qualifier like "and we've decided to use Mono for now" or "Native .NET isn't ready yet and lacks something we need". The statement that they make is sensible only because we know Mono is being used by them, but on its own, the statement is weird because Linux is a fully viable Microsoft .NET platform now and it's been a big deal.

                                  I'm not upset that they haven't tested or ported yet, but they could present that better, I feel. And it suggests that moving to Windows for .NET isn't a long term thing as we already have it native on Linux now. So we just have to wait for them to start using it.

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                    @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                    @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                    @thwr said in ScreenConnect on CentOS is sluggish:

                                    @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                                    @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                    Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                                    While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                                    Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                                    And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                                    https://www.microsoft.com/net/core#linuxredhat

                                    That is quite new, and they probably have not spent time to change because they prefer windows.

                                    I'm not surprised that they've not put time into it, but just saying that it's slow on Linux because of Mono needs a qualifier like "and we've decided to use Mono for now" or "Native .NET isn't ready yet and lacks something we need". The statement that they make is sensible only because we know Mono is being used by them, but on its own, the statement is weird because Linux is a fully viable Microsoft .NET platform now and it's been a big deal.

                                    I'm not upset that they haven't tested or ported yet, but they could present that better, I feel. And it suggests that moving to Windows for .NET isn't a long term thing as we already have it native on Linux now. So we just have to wait for them to start using it.

                                    Looks like they are testing it. I asked about it.

                                    That was a subject of our meeting with development last week. They hit some kind of roadblock, but it's definitely being looked into.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @JaredBusch
                                      last edited by

                                      @JaredBusch Cool, if they had it out on that in 6-9 months I'd be thrilled. Our performance has been okay with Mono, but the whole Mono-wrapper thing is an unnecessary bit of overhead. I'm guessing the Linux server will surge forward in speed once they get that working. Hopefully no major roadblocks.

                                      1 Reply Last reply Reply Quote 1
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by JaredBusch

                                        Alright, upped the memory to 4gb for testing and wiped the sessions.db file.

                                        So far only a single high CPU warning right at boot time, so going to expect/accept that.

                                        2017-02-06 11:41:29 CPU user (82.1/84.6/87.0)
                                        
                                        1 Reply Last reply Reply Quote 1
                                        • JaredBuschJ
                                          JaredBusch
                                          last edited by

                                          Session.db changed dramatically.

                                          [root@bnasc ~]# ls -l /opt/screenconnect/App_Data/Session.*
                                          -rw-r--r--. 1 root root    794624 Feb  6 11:41 /opt/screenconnect/App_Data/Session.db
                                          -rw-r--r--. 1 root root 322928640 Feb  6 11:29 /opt/screenconnect/App_Data/Session.db.2017.02.06
                                          -rw-r--r--. 1 root root     32768 Feb  6 11:50 /opt/screenconnect/App_Data/Session.db-shm
                                          -rw-r--r--. 1 root root   4128272 Feb  6 11:50 /opt/screenconnect/App_Data/Session.db-wal
                                          
                                          gjacobseG 1 Reply Last reply Reply Quote 1
                                          • gjacobseG
                                            gjacobse @JaredBusch
                                            last edited by

                                            @JaredBusch

                                            Question on that - Do you have the system do DB maintenance?0_1486403889779_2017-02-06 12_57_57-NTG Remote Portal.png

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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