Any one ever used Observium?

I was actually looking at this last week. I want to try it looks good for the networking/server side. but for workstations it doesn't look like it shows service tag/warranty info or installed software.

My dream would be free rogue device detection as well.

lance

Can anyone tell me the name of the ticketing/helpdesk software that recently became free to use in the past couple months, I'm sure it was in ML it was talked about.

@lance ServiceDesk+?
http://www.manageengine.com/products/service-desk/

lance

@lance said:

Can anyone tell me the name of the ticketing/helpdesk software that recently became free to use in the past couple months, I'm sure it was in ML it was talked about.

Found it here. http://www.mangolassi.it/topic/67/zoho-manageengine-servicedesk-plus-is-now-free/2 Maybe if observium goes well I will just get away from SW.

lance

@thecreativeone91 Thanks. That was the one.

lance

@thecreativeone91 said:

My dream would be free rogue device detection as well.

Now that would be awesome.

The nice thing is I might be able to gain another windows server 2012 license back by removing it. well the AV management console will still be on the but Meh, I would put that on just about any server, ServiceDesk+ runs in linux fine.

scottalanmiller

I am very hopeful that we can get this moving once we get our VMware update project out of the way. Need to get our VMware vSphere hosts patched up before we deploy any new systems on them. Once that is done, this is high on the list to try out. Maybe this weekend, we will see. I have not forgotten about this one.

scottalanmiller

@thecreativeone91 said:

@lance ServiceDesk+?
http://www.manageengine.com/products/service-desk/

We use that internally, the hosted version, it has been very good.

thegillion

We use it at my work. It really helps finding data flows and hardware.

scottalanmiller

@thegillion said:

We use it at my work. It really helps finding data flows and hardware.

Observium or ServiceDesk+

thegillion

@scottalanmiller said:

@thegillion said:

We use it at my work. It really helps finding data flows and hardware.

Observium or ServiceDesk+

Observium

scottalanmiller

Cool, how do you like it? What does it compare to?

Rob Dunn

@scottalanmiller
I use Observium at the new job as well as the old place. It works great and is easy to set up (running it on Ubuntu server). The only thing is that alerting is not working yet in the CE. They are still hashing out the details in the donor version, so hopefully they'll have some solid alerting going this fall (hopefully).

It is VERY nice, though. Easy to navigate and has all the info I need to track down mac-addresses on a port. It doesn't do NetFlow or anything like that, but overall it's pretty sweet.

Scott3184

So is this like a SW equivalent, but better?

@Scott3184 No. ServiceDesk Plus is a Ticketing system. Observium is a network monitor of sorts.

JaredBusch

Super fail on my part here... I knew I had heard of this prior to today, but did ont realize that I had already looked into it once before..

@hutchingsp posted a thread over on SW that made me want to look a this and then I searched here and found this old post.. so sad on my part that I never set this up yet...