Veeam Rave
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So, I normally don't do this, but have to kind of rave about Veeam a little bit.
The other day, I had a server fail one night because of the disk not consolidating. This server is a domain/DHCP server, so its fairly critical for my location. I remoted in and was about to do an instant recovery of the server and get it back up and running again. But it was still running off of the backup machine instead of on the host. It was running and would be fine for a couple of hours. Enough time for me to get some sleep and to actually fix it during the next working day.
The next day, I tried a quick migration through Veeam and it didn't work. I attempted vMotion and we're not licensed for that. I got fed up and called Veeam Support. They were able to see what was going on and decided that a failover was the best strategy to recover. So we failover'ed the server and get it squared away just fine. Thank you support. Now I know what to do next time, if it ever happens again.
Fast forward to yesterday. I attempted to upgrade my Veeam environment from 9.0 to 9.5. Its free for us to upgrade, we get a couple of extra features, so why not? I start at the top of my environment and begin to upgrade. Can't do it because my cloud-storage service hasn't upgraded their connector yet. Okay, so I have to hold off. The upgrade attempted to roll back the changes. It failed and my backups last night didn't run. I call Veeam Support again and they were able to determine that the roll back from the update missed a couple of things. So a few components were out of phase in versions. They were able to rollback those components that were missed last night and get it back up and running again.
The point of the story here is that, I have always liked their software. As long as you have enough space on a NAS or something, you can just about set it and forget it. Because Veeam will keep working, day in and day out. Extremely versatile in scheduling, either internally or by calling it with a PS script. Support is great, knowledgeable, prompt, and polite.
Piece of advice. If you can afford the software, then get the support too. You will not regret it.
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Don't we have some Veeam folks on ML? If not, we should hit them up for a person or two. I'm sure the Veeam Team (oh yes, I did) would like to see this!
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@dafyre said in Veeam Rave:
Don't we have some Veeam folks on ML? If not, we should hit them up for a person or two. I'm sure the Veeam Team (oh yes, I did) would like to see this!
They are here but very quiet.
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@scottalanmiller Tag them? I don't know their handles.
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Veeam is a great product, and it has saved my bacon numerous times. It has so many features people just don't realize even exist. And their support has always been stellar. Thanks for sharing.
We had an issue not long ago where one of our SQL databases would throw a backup error in Veeam and bomb the backup job. Support helped me figure out there was some corruption within the database that needed to be resolved first and even gave some guidance on how to go about clearing up the corruption. Without the help from their support we might have been further corrupted and had this cause us so much more heartache down the road.
