Who Ends the Call First ?!
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@scottalanmiller which logs can view that in asterisk ?
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/var/log/asterisk/full
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Look for lines like this:
[2016-12-11 17:29:58] VERBOSE[5744][C-000031cf] pbx.c: -- Executing [s@from-trunk:7] Hangup("SIP/162.209.2.96-000014e6", "") in new stack
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@scottalanmiller Greet , so if the Agent who ended the call it will show that the SIP/IP who hanged up the call
thanks Scott for this point -
@AlyRagab said in Who Ends the Call First ?!:
@scottalanmiller Greet , so if the Agent who ended the call it will show that the SIP/IP who hanged up the call
thanks Scott for this pointDe nada
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@scottalanmiller said in Who Ends the Call First ?!:
Look for lines like this:
[2016-12-11 17:29:58] VERBOSE[5744][C-000031cf] pbx.c: -- Executing [s@from-trunk:7] Hangup("SIP/162.209.2.96-000014e6", "") in new stack
but of course we will need to access this log file in a GUI to be easy to check this issue and search by date and time and by extension.
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it's a log, open it in notepad/wordpad/excel, etc
It's just raw text, nothing special.
If you want a fancy GUI around it, then use something like LogStash to send the logs to, then use it's GUI.
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@AlyRagab said in Who Ends the Call First ?!:
but of course we will need to access this log file in a GUI to be easy to check this issue and search by date and time and by extension.
Of course. Good logging practice is always to send your logs to a logging system like Graylog or ELK.
But looking at it via the command line is actually far easier than any local GUI. GUIs just slow down looking at text files.
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That hangup line is not specific. all calls run this macro i believe. i would need to dig deeper in the logs to verify that though.
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So yeah, there is not way to know this detail just from watching the command line (
asterisk -rvvvvv
) in Elastix 2.4Call terminated by the person calling in:
== Using SIP RTP CoS mark 5 -- Called SIP/5199 > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15750 -- SIP/5199-000057f0 is ringing > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15750 -- SIP/5199-000057f0 answered SIP/voipms-000057ef > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15750 > 0xaecf2e8 -- Probation passed - setting RTP source address to 10.254.103.10:12560 -- Executing [h@macro-dial-one:1] Macro("SIP/voipms-000057ef", "hangupcall,") in new stack -- Executing [s@macro-hangupcall:1] GotoIf("SIP/voipms-000057ef", "1?endmixmoncheck") in new stack -- Goto (macro-hangupcall,s,9) -- Executing [s@macro-hangupcall:9] NoOp("SIP/voipms-000057ef", "End of MIXMON check") in new stack -- Executing [s@macro-hangupcall:10] GotoIf("SIP/voipms-000057ef", "1?nomeetmemon") in new stack -- Goto (macro-hangupcall,s,28) -- Executing [s@macro-hangupcall:28] NoOp("SIP/voipms-000057ef", "End of MEETME check") in new stack -- Executing [s@macro-hangupcall:29] GotoIf("SIP/voipms-000057ef", "1?noautomon") in new stack -- Goto (macro-hangupcall,s,34) -- Executing [s@macro-hangupcall:34] NoOp("SIP/voipms-000057ef", "TOUCH_MONITOR_OUTPUT=") in new stack -- Executing [s@macro-hangupcall:35] GotoIf("SIP/voipms-000057ef", "1?noautomon2") in new stack -- Goto (macro-hangupcall,s,41) -- Executing [s@macro-hangupcall:41] NoOp("SIP/voipms-000057ef", "MONITOR_FILENAME=") in new stack -- Executing [s@macro-hangupcall:42] GotoIf("SIP/voipms-000057ef", "1?skiprg") in new stack -- Goto (macro-hangupcall,s,45) -- Executing [s@macro-hangupcall:45] GotoIf("SIP/voipms-000057ef", "1?skipblkvm") in new stack -- Goto (macro-hangupcall,s,48) -- Executing [s@macro-hangupcall:48] GotoIf("SIP/voipms-000057ef", "1?theend") in new stack -- Goto (macro-hangupcall,s,50) -- Executing [s@macro-hangupcall:50] AGI("SIP/voipms-000057ef", "hangup.agi") in new stack -- Launched AGI Script /var/lib/asterisk/agi-bin/hangup.agi -- <SIP/voipms-000057ef>AGI Script hangup.agi completed, returning 0 -- Executing [s@macro-hangupcall:51] Hangup("SIP/voipms-000057ef", "") in new stack == Spawn extension (macro-hangupcall, s, 51) exited non-zero on 'SIP/voipms-000057ef' in macro 'hangupcall' == Spawn extension (macro-dial-one, h, 1) exited non-zero on 'SIP/voipms-000057ef' == Spawn extension (macro-dial-one, s, 37) exited non-zero on 'SIP/voipms-000057ef' in macro 'dial-one' == Spawn extension (macro-exten-vm, s, 9) exited non-zero on 'SIP/voipms-000057ef' in macro 'exten-vm' == Spawn extension (from-did-direct, 5199, 1) exited non-zero on 'SIP/voipms-000057ef' localhost*CLI>
Call terminated by the answering agent:
== Using SIP RTP CoS mark 5 -- Called SIP/5199 > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15338 -- SIP/5199-000057f2 is ringing > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15338 -- SIP/5199-000057f2 answered SIP/voipms-000057f1 > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15338 > 0xaecf2e8 -- Probation passed - setting RTP source address to 10.254.103.10:12564 -- Executing [h@macro-dial-one:1] Macro("SIP/voipms-000057f1", "hangupcall,") in new stack -- Executing [s@macro-hangupcall:1] GotoIf("SIP/voipms-000057f1", "1?endmixmoncheck") in new stack -- Goto (macro-hangupcall,s,9) -- Executing [s@macro-hangupcall:9] NoOp("SIP/voipms-000057f1", "End of MIXMON check") in new stack -- Executing [s@macro-hangupcall:10] GotoIf("SIP/voipms-000057f1", "1?nomeetmemon") in new stack -- Goto (macro-hangupcall,s,28) -- Executing [s@macro-hangupcall:28] NoOp("SIP/voipms-000057f1", "End of MEETME check") in new stack -- Executing [s@macro-hangupcall:29] GotoIf("SIP/voipms-000057f1", "1?noautomon") in new stack -- Goto (macro-hangupcall,s,34) -- Executing [s@macro-hangupcall:34] NoOp("SIP/voipms-000057f1", "TOUCH_MONITOR_OUTPUT=") in new stack -- Executing [s@macro-hangupcall:35] GotoIf("SIP/voipms-000057f1", "1?noautomon2") in new stack -- Goto (macro-hangupcall,s,41) -- Executing [s@macro-hangupcall:41] NoOp("SIP/voipms-000057f1", "MONITOR_FILENAME=") in new stack -- Executing [s@macro-hangupcall:42] GotoIf("SIP/voipms-000057f1", "1?skiprg") in new stack -- Goto (macro-hangupcall,s,45) -- Executing [s@macro-hangupcall:45] GotoIf("SIP/voipms-000057f1", "1?skipblkvm") in new stack -- Goto (macro-hangupcall,s,48) -- Executing [s@macro-hangupcall:48] GotoIf("SIP/voipms-000057f1", "1?theend") in new stack -- Goto (macro-hangupcall,s,50) -- Executing [s@macro-hangupcall:50] AGI("SIP/voipms-000057f1", "hangup.agi") in new stack -- Launched AGI Script /var/lib/asterisk/agi-bin/hangup.agi -- <SIP/voipms-000057f1>AGI Script hangup.agi completed, returning 0 -- Executing [s@macro-hangupcall:51] Hangup("SIP/voipms-000057f1", "") in new stack == Spawn extension (macro-hangupcall, s, 51) exited non-zero on 'SIP/voipms-000057f1' in macro 'hangupcall' == Spawn extension (macro-dial-one, h, 1) exited non-zero on 'SIP/voipms-000057f1' == Spawn extension (macro-dial-one, s, 37) exited non-zero on 'SIP/voipms-000057f1' in macro 'dial-one' == Spawn extension (macro-exten-vm, s, 9) exited non-zero on 'SIP/voipms-000057f1' in macro 'exten-vm' == Spawn extension (from-did-direct, 5199, 1) exited non-zero on 'SIP/voipms-000057f1' localhost*CLI>
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Crap, that sucks.
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Unless you capture the disconnect button press on a call, I don't know how that would be tracked. But I don't know much about telephony either.
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@Dashrender said in Who Ends the Call First ?!:
Unless you capture the disconnect button press on a call, I don't know how that would be tracked. But I don't know much about telephony either.
It's not telephony but the specifics of Asterisk that are in question.