1 year after my IP phone implementation, I am bit sad now..
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Last year at this time we were tossing up a few IP phone options for our Oz office. Then we chose LG IPEC system over Mitel system, latter being an expensive solution for our small office with only 15-20 people. Throughout the sales talks, LG IPEC sales person continuously talked about the many “features” of the system.
However, 1 year after the implementation, I feel very sad every time I look at my desk phone! It is nothing better than my old, digital PBX system!!
There is no real control from their web console as most the “programming” are done directly from the phone by their technicians by pressing a bunch of codes. Even selecting a name from the address book is unusually difficult - I do not want to go into the details.
Now the guys have sent me a quote for renewing the maintenance contract with them for next year which I know I have to sign up if I want to keep this system with me in a responsive state.
I have heard a lot about virtual PBX, but;
- would it work with physical ISDN/analog phone lines?
- Could we install and manage those by ourselves?
- Would it be possible for us to use our existing IP based desk phones with these systems?
- Are there anyone else out there who has gone through similar situation?
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@sn said in 1 year after my IP phone implementation, I am bit sad now..:
LG IPEC
- Yes
- Yes
- Most likely, yes
- Yes, but not me. I educated myself and never got stuck with a system like that.
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@sn said in 1 year after my IP phone implementation, I am bit sad now..:
- Most likely, yes
How do I confirm that?
Like anything else. Ask Google.
"Does the LIP-9010 work with asterisk"
I do not see anything that says yes or no, but reading the manual quickly, it seems to be a standard SIP based IP phone.
this basic model shows programming everything from the phone, that sucks donkey balls. Hopefully there is an advanced setting to let you use a configuration file.
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Virtual is really the only thing that I would consider. Would I install a physical server in any other role? Nope. Why should I treat telephony as less than email or instant messaging? Treating the telephones like any other enterprise function means putting it on a VM like anything else. Sometimes you might need a physical bridge for some network stuff, but the basics should be virtual at the very least.
Being virtual for a PBX is the same as physical - same features and caveats but with the regular benefits of virtualization - like the ability to image, rapidly deploy, rapidly restore, move easily, etc.
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Just because you go virtual doesn't mean you have to do it yourself.
You can hire JB's company or NTG. They both build and support PBX systems. The system can be either onsite or in the cloud.
This would put you into what sounds like the situation you are in now. When you need phone support, you call them PBX reseller and they come out and make changes for you.
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@sn said in 1 year after my IP phone implementation, I am bit sad now..:
I have heard a lot about virtual PBX, but;
- would it work with physical ISDN/analog phone lines?
Yes. Are SIP trunks not an option where you are? or do you have internet limitations?
- Could we install and manage those by ourselves?
Sure, but if you aren't doing that today, why consider it for this?
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https://mangolassi.it/topic/11807/things-to-know-before-you-start-installing-freepbx
Thanks JB! I think that is what I should begin with!! -
@sn said in 1 year after my IP phone implementation, I am bit sad now..:
https://mangolassi.it/topic/11807/things-to-know-before-you-start-installing-freepbx
Thanks JB! I think that is what I should begin with!!It obviously applies to any PBX deployment. Good luck.
