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    Windows 10 - screen sleeps but only wakes with ctrl+alt+del

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    • DashrenderD
      Dashrender
      last edited by

      I have a user with a image based install of Windows 10 Pro (1 of 110). She is telling me that the following happens to her:

      She locks her computer and sees the Windows 10 random wallpaper appear.
      After the default timeout the display goes black (powers off).
      She presses a key or wiggles the mouse - instead of the logon prompt coming on the screen, she only sees the mouse cursor.

      To get the logon screen, she has to press ctrl+alt+del, then she's presented the logon screen.

      Anyone else heard of this?

      She is the only person reporting this issue.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        have not seen that at all.

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          I would check what GPO are affecting her. Maybe the user or machine has some GPO applied that requires CAD.

          DashrenderD 1 Reply Last reply Reply Quote 1
          • DashrenderD
            Dashrender @JaredBusch
            last edited by

            @JaredBusch said in Windows 10 - screen sleeps but only wakes with ctrl+alt+del:

            I would check what GPO are affecting her. Maybe the user or machine has some GPO applied that requires CAD.

            She has the same GPOs as 80 other people, but I suppose there could be a profile problem.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @Dashrender
              last edited by

              @Dashrender said in Windows 10 - screen sleeps but only wakes with ctrl+alt+del:

              @JaredBusch said in Windows 10 - screen sleeps but only wakes with ctrl+alt+del:

              I would check what GPO are affecting her. Maybe the user or machine has some GPO applied that requires CAD.

              She has the same GPOs as 80 other people, but I suppose there could be a profile problem.

              Did you confirm that with gpresult /r and gpresult /r /scope computer

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @JaredBusch
                last edited by

                @JaredBusch said in Windows 10 - screen sleeps but only wakes with ctrl+alt+del:

                @Dashrender said in Windows 10 - screen sleeps but only wakes with ctrl+alt+del:

                @JaredBusch said in Windows 10 - screen sleeps but only wakes with ctrl+alt+del:

                I would check what GPO are affecting her. Maybe the user or machine has some GPO applied that requires CAD.

                She has the same GPOs as 80 other people, but I suppose there could be a profile problem.

                Did you confirm that with gpresult /r and gpresult /r /scope computer

                Not yet 🙂

                1 Reply Last reply Reply Quote 0
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