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    Server 2012 R2 VM RDP Access Logging in Super Slow

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    • DustinB3403D
      DustinB3403
      last edited by

      So this VM was migrated out of Hyper-V and into XenServer, as I recall it, accessing this server was always super slow even on Hyper-V using HVM.

      I'd like to try and resolve the issue, as now even our beloved MSP has said it's taking forever.

      Performance on the Hypervisor is well within tolerances, same for the Guest.

      Any ideas what might cause a slow console / RDP access session to a Server 2012 R2 VM?

      coliverC 1 Reply Last reply Reply Quote 0
      • coliverC
        coliver @DustinB3403
        last edited by

        @DustinB3403 said in Server 2012 R2 VM RDP Access Logging in Super Slow:

        So this VM was migrated out of Hyper-V and into XenServer, as I recall it, accessing this server was always super slow even on Hyper-V using HVM.

        I'd like to try and resolve the issue, as now even our beloved MSP has said it's taking forever.

        Performance on the Hypervisor is well within tolerances, same for the Guest.

        Any ideas what might cause a slow console / RDP access session to a Server 2012 R2 VM?

        XenServer console is also slow?

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Is the console slow only? Or both console and in-VM RDP slow?

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            Correct, when attempting to access the VM.

            1 Reply Last reply Reply Quote 0
            • coliverC
              coliver
              last edited by

              Have you tried logging in with a local account?

              1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                Just getting to "login" to the server is slow. Things pick backup once your in.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  So the issue is a slow login, not RDP slowness?

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                  • DustinB3403D
                    DustinB3403
                    last edited by

                    @scottalanmiller, Correct

                    1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403
                      last edited by

                      The long login was present on HyperV as well, but it seems to be just as bad on XenServer.

                      I'm monitoring the disk usage live ATM and it's spiking up to a lot. 100KB/sec +

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                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Try something like Screenconnect to see if bypassing the local login changes things.

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                        • DustinB3403D
                          DustinB3403
                          last edited by

                          Any recommendations for a small tool I can use to log out performance output to see what's causing the spike so I can review it via notepad or whatever.

                          Whatever is causing these spikes, hits and then disappears before I can see what it is.

                          I'll try screenconnect.

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                          • DashrenderD
                            Dashrender
                            last edited by

                            http://www.netwrix.com/logon_auditing.html

                            I've used this before to monitor logons to find what is causing issues.

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                            • DustinB3403D
                              DustinB3403
                              last edited by

                              It appears to be an issue where anyone attempting to RDP into the VM is passing their Clipboard, printers, etc via the RDP connection.

                              Specifically the problem appears to be due to the "Portable Device Enumerator Service".

                              At least from what I can tell at the moment. I'll do some testing at some point today and see what I can figure out.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @DustinB3403
                                last edited by

                                @DustinB3403 said in Server 2012 R2 VM RDP Access Logging in Super Slow:

                                It appears to be an issue where anyone attempting to RDP into the VM is passing their Clipboard, printers, etc via the RDP connection.

                                Specifically the problem appears to be due to the "Portable Device Enumerator Service".

                                At least from what I can tell at the moment. I'll do some testing at some point today and see what I can figure out.

                                just wondering - what leads you to this conclusion?

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                                • DustinB3403D
                                  DustinB3403
                                  last edited by

                                  It's only upon login that the system runs horribly. Disabling the service and then signing in, the login performance is greatly increased.

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                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    How could that then affect the XenServer console as those things don't exist there.

                                    1 Reply Last reply Reply Quote 2
                                    • DustinB3403D
                                      DustinB3403
                                      last edited by

                                      The XS Console prompts to provide these services for RDP.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @DustinB3403
                                        last edited by

                                        @DustinB3403 said in Server 2012 R2 VM RDP Access Logging in Super Slow:

                                        The XS Console prompts to provide these services for RDP.

                                        To what do they connect because they would be connecting to the XS machine, not to Windows!

                                        DustinB3403D 2 Replies Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Server 2012 R2 VM RDP Access Logging in Super Slow:

                                          @DustinB3403 said in Server 2012 R2 VM RDP Access Logging in Super Slow:

                                          The XS Console prompts to provide these services for RDP.

                                          To what do they connect because they would be connecting to the XS machine, not to Windows!

                                          I'm not certain but I can only assume that the XenCenter console attempts to pass this information through to the guest VM.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @scottalanmiller
                                            last edited by DustinB3403

                                            @scottalanmiller said in Server 2012 R2 VM RDP Access Logging in Super Slow:

                                            @DustinB3403 said in Server 2012 R2 VM RDP Access Logging in Super Slow:

                                            The XS Console prompts to provide these services for RDP.

                                            To what do they connect because they would be connecting to the XS machine, not to Windows!

                                            Also this is likely why the login time was taking forever. (IE hey I can't find these devices)

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