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    LAN speed

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    • DustinB3403D
      DustinB3403
      last edited by DustinB3403

      @IT-ADMIN said:

      NAS WD my cloud EX4 12 TB

      The documentation here PDF jump to Page 125 has all of the network information for this system.

      So it's easily confirm-able if this unit is set for Half or Full Duplex, as well as the speed of the NAS NIC.

      1 Reply Last reply Reply Quote 0
      • IT-ADMINI
        IT-ADMIN @Dashrender
        last edited by

        @Dashrender said:

        @IT-ADMIN said:

        it is blue Sir, all 4 are blue

        On the Cisco Switch? Where the cables plug in? Not the other side (assuming there are lights on the other side).

        yeah i'm talking about the NAS LEDs not the switch LEDs,
        the switch LEDs are green

        coliverC 1 Reply Last reply Reply Quote 0
        • coliverC
          coliver @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          @Dashrender said:

          @IT-ADMIN said:

          it is blue Sir, all 4 are blue

          On the Cisco Switch? Where the cables plug in? Not the other side (assuming there are lights on the other side).

          yeah i'm talking about the NAS LEDs not the switch LEDs,
          the switch LEDs are green

          Ok, that's good. If they are a solid green then you are running at 1Gb/s at the switch.

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            Can you go into the network page on the NAS, and screen shot that for us?

            I have a feeling the speed within the NAS is set to Auto. Which if it is, is likely causing the performance of the NIC to be slow. So either there is something wrong with the configuration on your Switch. Or the NAS.

            IT-ADMINI 1 Reply Last reply Reply Quote 0
            • IT-ADMINI
              IT-ADMIN
              last edited by

              the front side of the NAS itself has LED above each HD, i thought you are talking about them

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              • DustinB3403D
                DustinB3403
                last edited by

                @IT-ADMIN said:

                the front side of the NAS itself has LED above each HD, i thought you are talking about them

                Those LED are status indicators of the drives them selves, not the performance of the NIC connected to the back of the NAS.

                1 Reply Last reply Reply Quote 0
                • IT-ADMINI
                  IT-ADMIN @DustinB3403
                  last edited by

                  @DustinB3403 said:

                  Can you go into the network page on the NAS, and screen shot that for us?

                  I have a feeling the speed within the NAS is set to Auto. Which if it is, is likely causing the performance of the NIC to be slow. So either there is something wrong with the configuration on your Switch. Or the NAS.

                  yes you are right, the link speed is set to auto, should i change it to 1000 ??

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    0_1451311511608_2015-12-28_170504.png

                    1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403
                      last edited by DustinB3403

                      Yes, but be warned.

                      If for some reason that the speed isn't supported on your switch, you'll likely be unable to manage the NAS without performing a factory reset on it.

                      It should be supported, but it sounds as if the NAS is connected at 100MB.

                      Confirm that you can connect to the NAS directly via direct Ethernet before making the switch to 1000MB/s in case you must change it back.

                      1 Reply Last reply Reply Quote 1
                      • IT-ADMINI
                        IT-ADMIN
                        last edited by

                        thank you for your advice, but the cisco switch (catalyst 3560) is 1 Gb/s, this is for sure

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          It's been a while since I've seen auto not work as advertised,

                          So I ask - is it still best practice to manually set the switch and server manually to the desired speed and duplex?

                          DustinB3403D 1 Reply Last reply Reply Quote 0
                          • IT-ADMINI
                            IT-ADMIN
                            last edited by

                            so what do you think guys ?? should i change it to 1000 ??

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @Dashrender
                              last edited by

                              @Dashrender It's never a best practice, but to pinpoint causes of trouble sometimes you must.

                              @IT-ADMIN can you confirm that you can access the NAS with the second port or a cross-over cable. We don't want you to have to perform a factory reset unnecessarily.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • IT-ADMINI
                                IT-ADMIN
                                last edited by

                                did the factory reset delete the data ?? or just reset the setting ??

                                1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403
                                  last edited by

                                  That generally will delete everything, including the RAID configuration.

                                  Hence, "Factory Reset".

                                  1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @coliver
                                    last edited by

                                    @coliver said:

                                    Oh man... it looks like Solid blue indicates the port is running at 10Mb/s (If I'm reading the right documentation) if the duplex LED is also blue then you are running at half duplex.

                                    Can't be, he's getting faster than that now.

                                    5.5MB/s is 44Mb/s.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @IT-ADMIN
                                      last edited by

                                      @IT-ADMIN said:

                                      @DustinB3403 said:

                                      Can you go into the network page on the NAS, and screen shot that for us?

                                      I have a feeling the speed within the NAS is set to Auto. Which if it is, is likely causing the performance of the NIC to be slow. So either there is something wrong with the configuration on your Switch. Or the NAS.

                                      yes you are right, the link speed is set to auto, should i change it to 1000 ??

                                      No, it is working perfectly now. GigE requires Auto. Setting it to 1000 is an unofficial mode only supported by a few vendors who don't follow the specs.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @IT-ADMIN
                                        last edited by

                                        @IT-ADMIN said:

                                        so what do you think guys ?? should i change it to 1000 ??

                                        No, the network is clearly not an issue here. What started us even looking at that? The speed that you are getting is clearly not being capped by an Ethernet speed detection. This cannot be where your issue is.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @DustinB3403
                                          last edited by

                                          @DustinB3403 said:

                                          @Dashrender It's never a best practice, but to pinpoint causes of trouble sometimes you must.

                                          We've eliminated that as a possible concern already.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Okay, moving on from the NIC which is a red herring, let's talk about where the issues CAN be....

                                            They could be...

                                            • That the NAS cannot go faster than this. NICs do not determine the speed that can be achieved, the device does. What is the setup of the device, the protocols, the actions that are being measured at 5.5MB/s (aka 44Mb/s.)
                                            • The network is saturated causing it to slow down to this speed. The NIC we know for certain is much faster than the speed that you are getting in the transfer. So if the network is the issue, it is from a bottleneck along the path. This is extremely unlikely as LAN bottlenecks in the switched networking world for SMBs pretty much don't exist until you start adding VLANs and getting silly.
                                            • The device receiving the files cannot receive them any faster than this. The bottleneck can be either end.
                                            1 Reply Last reply Reply Quote 0
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