@scottalanmiller said in Programming learning:
@wls-itguy said in Programming learning:
@scottalanmiller said in Programming learning:
@wls-itguy said in Programming learning:
@scottalanmiller I'd like to have a ticket created for each machine I do maintenance on. Checkbox for updates to software, pull version installed on machine, etc. There is more but I can't figure out how to explain it.
What would you be doing that would trigger the ticket creation? What would be the trigger action to watch for? Normally I make a ticket to trigger the action, rather than the other way around.
My thought was to create the ticket and then do the actions on the ticket to document the maintenance of the machines. Does that make sense?
It makes sense as to the workflow. That's how I do things already. What would the plugin do? You can do this already.
I want it officially assigned to a machine and user. Also to be able to pull from inventory certain software to compare what I need to update and what hasn't been updated in a long time.