@Breffni-Potter said in VMware Support Sucks:
@aaronstuder said in VMware Support Sucks:
Does anyone know if I pay for a higher level of support, will I get better support? Maybe talk to someone in the United States?
Alternatively, work with a VMWare partner. Sometimes the best support does not come from the vendor directly.
^^ This. Best Nexenta support I've ever seen was from their German technical sales team. We call that "kurzer Dienstweg" -> roughly "Short route through official channels / ways".

