@WrCombs said in Huge Mistake:
So let me start this off by saying if I hadn't listened to my boss first thing this morning, this mistake wouldn't have happened. but god forbid he say he was wrong.
Edit I took ownership of the fact that I had Moved to fast and didn't verify what I was doing, before formatting the drive- The plan changed and I made the mistake, trying to resolve the issue.
Okay: so, Went and picked up a PC from a customer: the plan as it was said to me was
*Bring back to office, put 2 new HDD's in and pull over the information after we image it.
*take it back and install it at the site again.
So, what actually happened?
Brought the PC back, boss told me to stop, he has an idea.
Reformat one of the Hard drives we have here, on that PC and then have the FakeRAID we use rebuild the information, then test the PC to run a terminal and verify it works properly.
So I added the other drive to the PC. Little did I know (nor did I check) the Optical drive was set to boot first (which is where I added this Drive to the PC ). It came up as C:
and the PC I wanted to load as C:
loaded as D:
so when I opened cmd and typed in
format d:
and pressed enter, I wiped all of the customer data from the Drives..
it wasnt until I noticed a program we don't use on aloha PC's was when I realized what I had done.
My Tuesday Fuck up in a nutshell. -- Let's all take a moment to give me shit for this colossal screw up.
we already downloaded a Software to Recover lost partitions and I have that running right now .
BTW, the one time where I made an assumption after setting up a new laptop for the lead partner at one of our client accounting firms, I found out they were storing data in places they should not have been.
Their profile and key data folders were transferred but apparently not the ones where they kept their data. #SMH
The old system had already been repurposed so no chance of getting much of anything off the spindle in it.
I spent a good half an hour to an hour against the outside back wall of the shop breathing. Just breathing. Slowly.
Lesson learned.
We image everything. Absolutely everything before we touch it.
We use ShadowProtect on a dedicated system we call the Data Mule that also has GDB and all of our other utilities such as DoD Erasure.
We fee in the backup time to everything we do.
EDIT: They realized that it was plain dumb to not be copying that data up to the server once in a while so that it did get backed up. If the spindle had died, they would have been in the same position.