@scottalanmiller said in The Fundamental Flaw in Not Listening to the Boss:
But the average company does not do that and does not expect IT to actually provide guidance. Bigger companies, yes.
OK, but most average companies do not last long
the owners or business managers absolutely demand control of IT decisions and IT is just there to look pretty or something.
I think it's not problem who makes decisions - the real question is does management listen to their staff or expect them to "do what they're told to do".
Good management always listen to their subordinates.