We are using a combination of Spiceworks for our older clients and Autotask Service Desk for our MSP clients. We are in the process of moving everything under Autotask though as this is our PSA and helps us better maintain client relationships and manage the client's locations and equipment better. It also integrates with our RMM GFI Max and GFI Max Backup.
Posts made by jimk
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RE: What Helpdesk Platforms are IT Service Providers Usingposted in IT Business
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RE: OReilly Deal of the Dayposted in News
Scott, I haven't checked, but do the OReilly books come in eBook format also?