@DustinB3403 said in Chatting About How Service and Support Aren't Just a Checkbox:
@IRJ I would, but I'm trying to watch it on my tv... So copying a link ain't gonna help
It shows up on his channel
@DustinB3403 said in Chatting About How Service and Support Aren't Just a Checkbox:
@IRJ I would, but I'm trying to watch it on my tv... So copying a link ain't gonna help
It shows up on his channel
@DustinB3403 said in Chatting About How Service and Support Aren't Just a Checkbox:
Why am I unable to find this on youtube, I don't want to watch it on my phone...
Just copy the link, buddy
Generally you dont move instances. You create new ones. You need to snapshot your EBS volume and create a AMI based on that EBS snapshot. Then you create your new instance.
@EddieJennings said in Self Taught vs. Bootcamp vs College Video from Joshua Fluke:
@scottalanmiller Imagine an IT Generalist bootcamp
IT generalist is the bootcamp
The only risk here is having a laptop stolen and giving the attacker more time to try to breach a system with cached credentials.
You can mitigate that by using bit locker and requiring MFA on all important accounts (should be the standard anyway).
I am trying to find an Android emulator so I can run Skype for Business on my Ubuntu 20.04 system, but I am not having much luck so far. I have tried archcron
and shashlik
so far and neither worked with Skype for Business app. I could not get archcron
working at all.
A few years ago, I tried creating a VM in KVM for android, but had issues with the mouse. I guess I will try the SDK tools next.
@dbeato said in Resentment to Purchasing Software - Split From Unrelated Topic on IT Professionals:
@scottalanmiller said in Resentment to Purchasing Software - Split From Unrelated Topic on IT Professionals:
@dbeato said in Resentment to Purchasing Software - Split From Unrelated Topic on IT Professionals:
I can tell you that the Office 365 and G-Suite customers of mine are the ones we need to spend less time with them to configure or support them. They have had their outages but that is less than hosting their own Exchange or IMAP/POP Server in contrast. The custoemrs with internal Email Servers and File Servers require more management than Office 365 for sure as well.
What services are you seeing that are requiring more time? Zoho? Zimbra? I've directly compared those two against O365. They are definitely way less time to support.
Another telling thing is.... when we get brought customers with disasters, it's always O365. Sure, they are the majority of the market, and certainly the absolute "go to" for shops that don't evaluate needs and just go for whatever has the most markup, so that's a big factor. But we see zero need for the kinds of regular recovery from any other service. It's a unique market saving people from O365 problems.
Of course, compared to just hosting Exchange, I expect it to be better. But I think we all know that that's a bad comparison, using "Exchange is so bad, that this better management of Exchange looks acceptable" is really highlighting just had hard it is to find an example of something less problematic than O365.
I am talking about something you need to manage, upkeep and setup everything to manage the customer. Is almost a monopoly where the customer is being hold hostage to your upkeep.
Yes exactly.
@scottalanmiller said in Resentment to Purchasing Software - Split From Unrelated Topic on IT Professionals:
@stacksofplates said in Resentment to Purchasing Software - Split From Unrelated Topic on IT Professionals:
@scottalanmiller said in Resentment to Purchasing Software - Split From Unrelated Topic on IT Professionals:
Forked so that you guys can have your discussion our of nowhere about a perceived resentment to closed source solutions based, I presume, on the fact that some of us don't like one or two pieces of software that happens to be closed rather than on anything stated. The original topic was about IT professionals vs. people who hire IT professionals and don't do any IT themselves, but somehow this thread on software got added to it. So it's forked so now you can talk about this perceived resentment.
The original post was about IT buying vs doing. Purchasing software to ease IT burden is 100% related to that. Not sure why you keep saying this.
Because that's not what is being discussed. It's about having "someone else" make the IT decisions, including the decisions to buy software. Software might ease IT burden, or make it worse. It software isn't "doing IT". And it's buying "IT", not "IT tools" being discussed.
It's directly related because you don't have to be an IT professional to purchase O365 and understand it provides many advantages like email, OneDrive, messaging, office suite, etc all in one package. You will still need to buy IT labor to run it, but alot less labor than separate custom solutions and a somewhat predictable monthly bill for service and labor.
Also Office 365 is more widely supported by other companies providing IT. Which is huge if relationships ever go sour.
Not making business decisions of course, but when it comes to human resources side. Nobody is immune
@jmoore said in Applications; Portable vs. Installed:
@scottalanmiller said in Applications; Portable vs. Installed:
Right, but does HR know that your manager is a rogue security risk in the org actively working to undermine the CEO and the organization as a whole?
Well the highest HR position is called a director of HR and lower than our VP of IT so she powerless in that situation. I disagree with this model entirely also, our VP's have too much power over other departments.
HR should have dominion over all including CEO.
Web apps, while not related directly, I think will put more pressure on the portable side. It will get to the point where OS will not matter for anything (which is the way it should be).
@Pete-S said in What size cooler is this?:
@IRJ said in What size cooler is this?:
Use a tape measure and check specifications of coolers on Amazon. Seems simple enough
Except that I've already given it away. So I have nothing to measure on.
Fair enough, but if you gave it away to someone you know, can they get the measurements?
Use a tape measure and check specifications of coolers on Amazon. Seems simple enough
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@Pete-S said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
You proved my point with this thread. Imagine if you just ponied up the money for Office 365 and didnt have to spend time doing all this dumb bullshit making it harder for users to collaborate.
It's funny how you call "more efficient with no problems at all", "all this dumb shit." We've had zero issues so far with users who have moved over. Zero. You act like you are confident it's crippling our businesses. Do you know the last time that we received a collaboration document in an MS Office format? Like... I can't even remember. Yes, once in a while we get CVs in that format. But you seem to think that LibreOffice doesn't work with those file formats. But it does, just fine.
You are basing your arguments on the theory that we are running into problems with LibreOffice and not with MS Office. But my point was, that that's the opposite of what's happening. Nearly every customer with MS Office is having it break on them and can't collaborate. None of the ones with LibreOffice are having that.
So this whole line of thinking makes no sense.
Are you Pete S. ? I assumed you were and you answered me like you were him
You said "Scott, "
Yes but you are Pete S. , right?
Are you actually thinking that we are the same person?
yes
I can assure you we are not.
My mistake, but your posting style is soooo similar.
Oh, if I have an alter ego, they definitely have a different posting style
Maybe I'm Scott
@Pete-S said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
You proved my point with this thread. Imagine if you just ponied up the money for Office 365 and didnt have to spend time doing all this dumb bullshit making it harder for users to collaborate.
It's funny how you call "more efficient with no problems at all", "all this dumb shit." We've had zero issues so far with users who have moved over. Zero. You act like you are confident it's crippling our businesses. Do you know the last time that we received a collaboration document in an MS Office format? Like... I can't even remember. Yes, once in a while we get CVs in that format. But you seem to think that LibreOffice doesn't work with those file formats. But it does, just fine.
You are basing your arguments on the theory that we are running into problems with LibreOffice and not with MS Office. But my point was, that that's the opposite of what's happening. Nearly every customer with MS Office is having it break on them and can't collaborate. None of the ones with LibreOffice are having that.
So this whole line of thinking makes no sense.
Are you Pete S. ? I assumed you were and you answered me like you were him
You said "Scott, "
Yes but you are Pete S. , right?
Are you actually thinking that we are the same person?
yes
I can assure you we are not.
My mistake, but your posting style is soooo similar.
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
You proved my point with this thread. Imagine if you just ponied up the money for Office 365 and didnt have to spend time doing all this dumb bullshit making it harder for users to collaborate.
It's funny how you call "more efficient with no problems at all", "all this dumb shit." We've had zero issues so far with users who have moved over. Zero. You act like you are confident it's crippling our businesses. Do you know the last time that we received a collaboration document in an MS Office format? Like... I can't even remember. Yes, once in a while we get CVs in that format. But you seem to think that LibreOffice doesn't work with those file formats. But it does, just fine.
You are basing your arguments on the theory that we are running into problems with LibreOffice and not with MS Office. But my point was, that that's the opposite of what's happening. Nearly every customer with MS Office is having it break on them and can't collaborate. None of the ones with LibreOffice are having that.
So this whole line of thinking makes no sense.
Are you Pete S. ? I assumed you were and you answered me like you were him
You said "Scott, "
Yes but you are Pete S. , right?
Are you actually thinking that we are the same person?
yes