Dear Team,
My customer facing Purple screen of death issue on VMware Esxi 5.1 hypversior. I tired to analysis the issue. But i didnt get any Root cause of the issue. kindly provide your support.
For your information, please see below logs information,
017-10-31T18:10:27.827Z cpu2:9350)[45m[33;1mVMware ESXi 5.1.0 [Releasebuild-799733 x86_64][0m
PCPU 6 locked up. Failed to ack TLB invalidate (total of 2 locked up, PCPU(s): 6,9).
2017-10-31T18:10:27.828Z cpu2:9350)cr0=0x80010031 cr2=0x62d7c000 cr3=0x135b18000 cr4=0x2768
2017-10-31T18:10:27.828Z cpu2:9350)pcpu:0 world:17228 name:"vmm1:SPTEST" (V)
2017-10-31T18:10:27.829Z cpu2:9350)pcpu:1 world:17230 name:"vmm3:SPTEST" (V)
2017-10-31T18:10:27.829Z cpu2:9350)pcpu:2 world:9350 name:"hostd-worker" (U)
2017-10-31T18:10:27.829Z cpu2:9350)pcpu:3 world:17229 name:"vmm2:SPTEST" (V)
2017-10-31T18:10:27.829Z cpu2:9350)pcpu:4 world:17226 name:"vmm0:SPTEST" (V)
2017-10-31T18:10:27.829Z cpu2:9350)pcpu:5 world:17923 name:"vmm1:NTAnalytics" (V)
2017-10-31T18:10:27.829Z cpu2:9350)pcpu:6 world:2080462 name:"get_imm_schema" (U)
2017-10-31T18:10:27.829Z cpu2:9350)pcpu:7 world:17202 name:"vmm4:OCR2" (V)
2017-10-31T18:10:27.829Z cpu2:9350)pcpu:8 world:17927 name:"vmm5:NTAnalytics" (V)
2017-10-31T18:10:27.829Z cpu2:9350)pcpu:9 world:1905832 name:"sfcb-vmware_raw" (U)
2017-10-31T18:10:27.829Z cpu2:9350)pcpu:10 world:8679 name:"vmklinux_9:ipmi_thread" (S)
2017-10-31T18:10:27.829Z cpu2:9350)pcpu:11 world:2028316 name:"vmm0:Vcenter1" (V)
2017-10-31T18:10:27.829Z cpu2:9350)@BlueScreen: PCPU 6 locked up. Failed to ack TLB invalidate (total of 2 locked up, PCPU(s): 6,9).
2017-10-31T18:10:27.829Z cpu2:9350)Code start: 0x418018c00000 VMK uptime: 17:13:00:41.057
2017-10-31T18:10:27.830Z cpu2:9350)Saved backtrace from: pcpu 6 TLB NMI
2017-10-31T18:10:27.831Z cpu2:9350)0x41227b39b830:[0x41801918889a][email protected]#9.2+0x1 stack: 0x0
2017-10-31T18:10:27.832Z cpu2:9350)0x41227b39b870:[0x4180192271e5]sender@<None>#<None>+0x254 stack: 0x41227b39b900
2017-10-31T18:10:27.834Z cpu2:9350)0x41227b39b970:[0x41801921e103][email protected]#9.2.1.0+0x53a stack: 0x0
2017-10-31T18:10:27.835Z cpu2:9350)0x41227b39ba00:[0x41801921edc9][email protected]#9.2.1.0+0xb0 stack: 0x4122fffff
2017-10-31T18:10:27.837Z cpu2:9350)0x41227b39baa0:[0x41801922e42b]handle_send_req@<None>#<None>+0x12e stack: 0x4100017cc000
2017-10-31T18:10:27.838Z cpu2:9350)0x41227b39bba0:[0x41801922f113]compat_ipmi_ioctl@<None>#<None>+0x172 stack: 0x41227b39bc40
2017-10-31T18:10:27.839Z cpu2:9350)0x41227b39bc10:[0x41801918c8ad][email protected]#9.2+0x160 stack: 0xffee2ed8
2017-10-31T18:10:27.841Z cpu2:9350)0x41227b39bc80:[0x418018cb34e8]VMKAPICharDevDevfsWrapIoctl@vmkernel#nover+0x8f stack: 0x41227b39bcf
2017-10-31T18:10:27.842Z cpu2:9350)0x41227b39bd30:[0x418018e4e3c1]DevFSIoctl@vmkernel#nover+0x46c stack: 0x41227b39be94
2017-10-31T18:10:27.844Z cpu2:9350)0x41227b39bd90:[0x418018e2fc39]FSS2_IoctlByFH@vmkernel#nover+0x37c stack: 0xbcd00000000
2017-10-31T18:10:27.845Z cpu2:9350)0x41227b39bde0:[0x418018e2fd09]FSS_IoctlByFH@vmkernel#nover+0x98 stack: 0xffee2ed88014690d
2017-10-31T18:10:27.847Z cpu2:9350)0x41227b39be00:[0x41801908fb3f]UserFile_PassthroughIoctl@<None>#<None>+0x3e stack: 0x41227b39be40
2017-10-31T18:10:27.848Z cpu2:9350)0x41227b39be70:[0x4180190c96e7]UserVmfs_Ioctl@<None>#<None>+0x66 stack: 0x412200000048
2017-10-31T18:10:27.849Z cpu2:9350)0x41227b39beb0:[0x4180190955f9]LinuxFileDesc_Ioctl@<None>#<None>+0x68 stack: 0x418018db84d9
2017-10-31T18:10:27.851Z cpu2:9350)0x41227b39bef0:[0x4180190766fa]User_LinuxSyscallHandler@<None>#<None>+0xe5 stack: 0x0
2017-10-31T18:10:27.852Z cpu2:9350)0x41227b39bf10:[0x418018ca82be]User_LinuxSyscallHandler@vmkernel#nover+0x19 stack: 0xffee3048
2017-10-31T18:10:27.853Z cpu2:9350)0x41227b39bf20:[0x418018d10064]gate_entry@vmkernel#nover+0x63 stack: 0x0
2017-10-31T18:10:27.856Z cpu2:9350)base fs=0x0 gs=0x418040800000 Kgs=0x0
2017-10-31T18:10:27.618Z cpu6:2080462)NMI: 579: NMI IPI recvd. We Halt. eip(base):ebp:cs [0x58889a(0x418018c00000):0x41227b39b830:0x4010](Src0x2, CPU6)
2017-10-31T18:10:27.618Z cpu6:2080462)NMI: 579: NMI IPI recvd. We Halt. eip(base):ebp:cs [0x58889a(0x418018c00000):0x41227b39b830:0x4010](Src0x2, CPU6)
2017-10-31T18:10:27.859Z cpu2:9350)Backtrace for current CPU #2, worldID=9350, ebp=0x41221219ba10
2017-10-31T18:10:27.860Z cpu2:9350)0x41221219ba10:[0x418018c7abff]PanicvPanicInt@vmkernel#nover+0x56 stack: 0x3000000010, 0x41221219bb
2017-10-31T18:10:27.860Z cpu2:9350)0x41221219baf0:[0x418018c7b345]Panic_WithBacktrace@vmkernel#nover+0xa8 stack: 0x101219bc00, 0x0, 0x
2017-10-31T18:10:27.861Z cpu2:9350)0x41221219bc20:[0x418018ca77fd]TLBDoInvalidate@vmkernel#nover+0x434 stack: 0xbe3, 0x0, 0x0, 0x0, 0x
2017-10-31T18:10:27.861Z cpu2:9350)0x41221219bc70:[0x418019089e17]UserMem_CartelFlush@<None>#<None>+0xce stack: 0x41221219bca0, 0x4180
2017-10-31T18:10:27.862Z cpu2:9350)0x41221219bd80:[0x41801908ab91]UserMemUnmapStateCleanup@<None>#<None>+0x58 stack: 0x41221219be30, 0
2017-10-31T18:10:27.862Z cpu2:9350)0x41221219be60:[0x41801908b97d]UserMemUnmap@<None>#<None>+0x104 stack: 0x4122121a7000, 0x0, 0x41221
2017-10-31T18:10:27.862Z cpu2:9350)0x41221219bea0:[0x41801908bf20]UserMem_Unmap@<None>#<None>+0xe3 stack: 0x41221219bef0, 0x4180190766
2017-10-31T18:10:27.863Z cpu2:9350)0x41221219beb0:[0x41801909aa7f]LinuxMem_Munmap@<None>#<None>+0x5a stack: 0x418018db84d9, 0x41221219
2017-10-31T18:10:27.863Z cpu2:9350)0x41221219bef0:[0x4180190766fa]User_LinuxSyscallHandler@<None>#<None>+0xe5 stack: 0x0, 0x62d73000,
2017-10-31T18:10:27.864Z cpu2:9350)0x41221219bf10:[0x418018ca82be]User_LinuxSyscallHandler@vmkernel#nover+0x19 stack: 0x62f9feb0, 0x1e
2017-10-31T18:10:27.864Z cpu2:9350)0x41221219bf20:[0x418018d10064]gate_entry@vmkernel#nover+0x63 stack: 0x0, 0x13b, 0x0, 0x5b, 0x20000
2017-10-31T18:10:27.864Z cpu2:9350)vmkernel 0x0 .data 0x0 .bss 0x0
2017-10-31T18:10:27.864Z cpu2:9350)chardevs 0x41801906f000 .data 0x417fc0000000 .bss 0x417fc00008a0
2017-10-31T18:10:27.864Z cpu2:9350)user 0x418019074000 .data 0x417fc0400000 .bss 0x417fc0413240
2017-10-31T18:10:27.864Z cpu2:9350)vprobe 0x4180190fa000 .data 0x417fc0800000 .bss 0x417fc080cb40
2017-10-31T18:10:27.864Z cpu2:9350)vmkapi_socket 0x418019131000 .data 0x417fc0c00000 .bss 0x417fc0c00700
2017-10-31T18:10:27.864Z cpu2:9350)vmkapei 0x418019134000 .data 0x417fc1000000 .bss 0x417fc1000160
2017-10-31T18:10:27.864Z cpu2:9350)vmkapi_v2_0_0_0_vmkernel_shim 0x418019139000 .data 0x417fc1400000 .bss 0x417fc140b218
2017-10-31T18:10:27.864Z cpu2:9350)procfs 0x41801913a000 .data 0x417fc1800000 .bss 0x417fc1800220
2017-10-31T18:10:27.864Z cpu2:9350)procMisc 0x41801913d000 .data 0x417fc1c00000 .bss 0x417fc1c00000