@Carnival-Boy said in Your Time Is Valuable:
I get frustrated when I'm paying a consultant $1000 a day to sit and watch something install or download.
It's not a bad consultant generally, it's a bad understanding of the relationship.
This is the fallacy of businesses understanding how to use technical labour. They want to pay for the person to be giving 100% of their time and attention to task X. Even though task X has 0 business impact (Setting up a new server for example) so a lot of consultants do sit on their hands because the client wants a physical person in the room doing the job a lot of the time.
I completely agree with you it is wrong but I'm hearing it from project managers for IT services all the time, the client wants it.
Now, the client has not seen how the right way of doing IT works so they don't know of the alternative but consultancy done right can be very cost effective but until the businesses learn to manage the relationship consultants will continue to do 1 job per day, when they can sit on their hands installing something like server 2012.
This is why the MSP model looks so good because you get fixed rate, many tasks and other things. When really it is not.
Actually, I wonder if I should hire friendly actors, pack them off to site, keep engineers offsite remotely to do the real work and the actors would cost less than having an engineer.
It's literally a holding hand exercise. Some tasks have to be done on site yes but for most IT things these days?...It's a joke.
Another amazing one, consultant pulling a high per hour rate, offers to change the graphics cards in desktop machines....the client feels that he is doing them a favour but then the bill for the extra hour comes in. Or they could have had a desktop tech (£50 an hour) versus a level 3 consultant.