Best posts made by brendan pitstop nz

so, some positives there for going back - BUT
they are in trouble. your replacement has left - sounds like in abrupt circumstances.
you know the environment, can step right back into the pilots chair and put out the (many) fires
um, that means a PAYRISE. at least 10%. because the alternative for the company is getting someone else in (takes time), and getting them up to speed (takes more time)
time is money in business. get the payrise, then by all means go back. but not at the same rate, different circumstances

@scottalanmiller hi everyone yes SAM has enticed me over here also to waste some time and maybe give some useful input and feedback so here i am be kind to me!

you cannot grow a business by being 'cheap" with staff. intern, part timer - doesn't work - i have tried, believe me
an intern - you need to train. you spend your time babysitting. it doesn't work.
ideally you want someone who knows what they are doing and pay them enough to stay.
the biggest hurdle from being a 1 man to any (number of) man business is leverage. you have to suddenly systemise things, document things, these time wasters are essential but not necessarily income earning.
but it is essential if you are to survive the next stage.
what works best is to get the new person in the field, getting customers used to dealing with them, then the back end you can focus on as the business owner. but don't expect to just work brilliantly with no input. you still need to monitor, and keep in touch with your clients to ensure that their expectations are still being met.
this is divorcing "you" from "the business of what you did"
if you don't do this, the business cannot grow to the next level and all you have is a job.

if it is an emergency and for a client you haven't dealt with before - contract, terms of sale, before the work starts
problem is that best of intentions are often forgotten - when the fire is out.
i agree with the video - get paid then and there. get authorization, credit card, whatever
you don't want to be in court chasing unpaid debt. only the lawyer wins.
set out expectation before you start work - ie when the pain is still current. and get it in writing.
but this must all be done BEFORE you start - anything.