@scottalanmiller said in Leveraging Zoho Connect:
How would you leverage it?
I think the general problem is that Zoho lacks an overall strategy in their apps. They throw the kitchen sink at every app they have. So when you combine them, there is a lot of overlap and redundant functionality.
What people need is clarity and simplicity. Not more information thrown at them or yet another place where information can be found and forgotten.
So I would disable feeds, groups, channels and ideas from Connect. Streamline it. Use it as a "static" information hub with manuals, links to all apps you use, phone directory (people) and whatever else you might need that is static. Have it setup as the starting page in the browser where applicable.
Then leverage Cliq for everything that needs notifications and messaging. Have channels for company wide communication. Use scripts, or things like Zoho Flow, to build automatic notifications for things.
So that what I'm thinking. Have a communication strategy. Use Connect for more static information and as a general hub to find things. Use Cliq for everything that is interesting today and soon forgotten.
That brings much needed clarity to your staff so they know where information will pop up and where they can go and find things.