Documentation for IT



  • Just curious how others document all of their IT info. (network info/IPs, passwords etc) We have Sharepoint through 365, and I've used it a lot in the past. I've been using OneNote notebooks for password storage as well, since you can password protect certain sections. I'd like to hear how others are doing it as well with Sharepoint and/or One Note. How do you handle procedures/ "wiki" material for internal processes? Do you use OneNote, or the "wiki" feature in Sharepoint?



  • A few people were just having this conversation yesterday: http://mangolassi.it/topic/8685/technical-documentation/2

    Not sure if that helps or not but thought it might.



  • Password protected encrypted TiddlyWiki.

    http://tiddlywiki.com/

    TiddlyWiki is small, works without a server, and is highly portable. Since I'm generally the only person accessing the data it is perfect for my use. If you have multiple people accessing the documents you might consider DokuWiki or Mediawiki.



  • OneNote works great for a single user but scales very badly and makes documentation very difficult to retrieve, but very easy to record.

    SharePoint's wiki system works great.



  • @scottalanmiller said:

    SharePoint's wiki system works great.

    Is this how you handle password storage as well?



  • @fuznutz04 said:

    @scottalanmiller said:

    SharePoint's wiki system works great.

    Is this how you handle password storage as well?

    For a lot of things, yes. Sharepoint has a bit of security so for many password storage tasks this works great since the wiki contents are secured to just the resources that need them.



  • @scottalanmiller said:

    @fuznutz04 said:

    @scottalanmiller said:

    SharePoint's wiki system works great.

    Is this how you handle password storage as well?

    For a lot of things, yes. Sharepoint has a bit of security so for many password storage tasks this works great since the wiki contents are secured to just the resources that need them.

    So you just lock the security permissions down to specific users on specific pages, correct?



  • @fuznutz04 said:

    @scottalanmiller said:

    @fuznutz04 said:

    @scottalanmiller said:

    SharePoint's wiki system works great.

    Is this how you handle password storage as well?

    For a lot of things, yes. Sharepoint has a bit of security so for many password storage tasks this works great since the wiki contents are secured to just the resources that need them.

    So you just lock the security permissions down to specific users on specific pages, correct?

    Correct. And our wikis are done by department or team. So if a team needs resources, it would be in their wiki. We don't share very many passwords, so this isn't a major issue. The best course of action is to reduce the need for shared passwords as much as possible.


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