Solved System Fonts: Installing when not an Admin
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@Veet said in System Fonts: Installing when not an Admin:
@StrongBad said in System Fonts: Installing when not an Admin:
@Veet said in System Fonts: Installing when not an Admin:
@tiagom said in System Fonts: Installing when not an Admin:
@BRRABill Once had that with a vet clinic. Pure crap. Their software also stated that you couldn't run it on a virtualized environment. This is going back about 4 years.
I'm facing the exact same situation ... I cannot Virtualize a client's server, cause they run a third-party application, and the vendor says that they will not support the app, if it's running on a VM.... What a load of B.S !!
You can always just not tell them.
Yeah, I've done that, in the past, with another client... and it did not pan-out well ... It so happened that the app kept popping-up some error message (which, I am 100% sure was not to due it being run on a VM).. It ran perfectly fine on a VM, for almost a year... The vendor tried sorting it out remotely, but could not. So, they decided to visit on-site ... Upon seeing it running on VM, the guy, instantly blamed the issue on the VM, and said that the app would be supported, only if it were running on a physical host ... Eventually, I was held accountable, as I had proposed shifting to a VM ... We were forced to move back to a Physical server .. This was back in 2014 ... But, lesson learnt ..
thats' just a bad customer. Letting a vendor trick them and not holding them accountable and letting them make any excuse for not being able to support their product. In a situation like that, they are going to irrationally blame you if they want to regardless.
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@Veet said in System Fonts: Installing when not an Admin:
@scottalanmiller said in System Fonts: Installing when not an Admin:
@Breffni-Potter said in System Fonts: Installing when not an Admin:
@Veet said in System Fonts: Installing when not an Admin:
@tiagom said in System Fonts: Installing when not an Admin:
@BRRABill Once had that with a vet clinic. Pure crap. Their software also stated that you couldn't run it on a virtualized environment. This is going back about 4 years.
I'm facing the exact same situation ... I cannot Virtualize a client's server, cause they run a third-party application, and the vendor says that they will not support the app, if it's running on a VM.... What a load of B.S !!
Then demonstrate to the client what they are missing out on. You are their technical adviser, present them the business losses by continuing with this method.
How many downsides can you think of by not going virtual? Help them make an informed choice with all the facts.
And that would indicate that there is probably a competitor out there with a better product that has been missed. there are exceptions, but it's pretty rare that no one makes good software. Customers love to claim that they are stuck with one vendor, but that is almost never the case.
I wish it were that simple ... Things for the client to consider, before shifting to a better product ...
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Cost of Shifting to a new product ...
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Migrating the data from the existing product to the new one
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Training
So, more often that not, the client would just prefer to stick with the existing software .. Infact, doing so, would, more often than not, work-out to be the cheaper option, as compared to shifting to a new product, just so that their servers can be Virtualized ..
But that's the thing, it doesn't have anything to do with virtualization. It's about integrity and trust. You need to depend on that vendor, and it's very risky to depend on someone that can't do even a minimally acceptable job.
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These vendors know, that over a period of time, the client becomes totally dependent on their product, that they (vendors) can dish out any bullshit, and be rest assured that the client would HAVE to lap it up .. To an extent, the client himself is to be blamed for this..
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@Veet said in System Fonts: Installing when not an Admin:
These vendors know, that over a period of time, the client becomes totally dependent on their product, that they (vendors) can dish out any bullshit, and be rest assured that the client would HAVE to lap it up .. To an extent, the client himself is to be blamed for this..
What's amazing, though, is that customers accept this crap the first time. Once the vendor "owns" them, sure, they feel trapped. But at some point, this insanity goes on and people make themselves trapped voluntarily!
