Another "Give me a Title" thread

scottalanmiller

@scottalanmiller said:

@dafyre said:

@scottalanmiller said:

@dafyre said:

@Kelly said:

@Nic said:

So SAM - what's the generic title for a jack-of-all-trades IT person then?

Who does Systems and Network Administration for a majority of their time.

At my last job, I did. It was roughly split half and half. I'd spend half my time chasing down network issues and tweaking switch configurations and adjusting VLANs as needed on a campus with ~800 students and 200 staff / faculty. The other half of the time was spent working on servers doing upgrades, updates, and checking to make sure backups worked. For my first year or so there, I did a lot of desk-side support, but that tapered off after we got the IT team to have good folks in that role.

At 1K+ staff you are starting to edge away from the SMB. That starts to warrant a networking title. Maybe Networking Tech, but networking. Certainly if you really top 50% of workload.

It was ~1k End-users in all. (Just out of curiosity): Does it matter to you that 800 of them were students, and only ~200 of them were Facutly and/or staff -- or do you lump them all together into the "End user" category?

From an IT perspective, is there any difference? IT normally refers to uses, not categories of users. Except other IT staff and/or developers as a special group, sometimes.

Faculty will always be more of a pain because they need "special" access to servers, applications, and networks. I'd consider them separate from an IT perspective just because of the extra headaches they cause.

Yes but there are always pools of high pain users and low pain users in any business. The percentages are probably similar.