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    cannot send email from Postfix to gmail

    Scheduled Pinned Locked Moved IT Discussion
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    • IT-ADMINI
      IT-ADMIN
      last edited by

      i don't think that i have DNS issue cuz google.com was resolved successfully as shown on the above image

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      • scottalanmillerS
        scottalanmiller @IT-ADMIN
        last edited by

        @IT-ADMIN said:

        i run that command on my centOS box, it gives this

        222.png

        That was easy 🙂

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        • scottalanmillerS
          scottalanmiller
          last edited by

          You just need to add the DNS servers to the /etc/resolv.conf file.

          IT-ADMINI 1 Reply Last reply Reply Quote 0
          • IT-ADMINI
            IT-ADMIN @scottalanmiller
            last edited by

            @scottalanmiller said:

            You just need to add the DNS servers to the /etc/resolv.conf file.

            i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Ping doesn't tell you that. Use nslookup and see what the result of this is...

              nslookup smtp.google.com
              
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              • JaredBuschJ
                JaredBusch @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                No, smtp.google.com is not google.com. You have a DNS problem.

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                • IT-ADMINI
                  IT-ADMIN
                  last edited by

                  111111.png

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    what can i understand from the above result ??

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                    • IT-ADMINI
                      IT-ADMIN
                      last edited by

                      my DNS setting are :

                      2015-08-20_174416.png

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        111111.png

                        That means that you can't look up smtp.google.com. Most likely because your DNS is being hijacked. This is why we don't use ping to test DNS.

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                        • scottalanmillerS
                          scottalanmiller @IT-ADMIN
                          last edited by

                          @IT-ADMIN said:

                          my DNS setting are :

                          2015-08-20_174416.png

                          We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                          JaredBuschJ IT-ADMINI 2 Replies Last reply Reply Quote 1
                          • JaredBuschJ
                            JaredBusch @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                            Bingo!

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                            • IT-ADMINI
                              IT-ADMIN @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                              the name of what ???

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch
                                last edited by

                                https://support.google.com/a/answer/176600?hl=en

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                                • scottalanmillerS
                                  scottalanmiller @IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  the name of what ???

                                  The server that you are trying to reach. The only name you have here: smtp.google.com

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                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Google suggests that you use this name: smtp-relay.gmail.com

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      Google suggests that you use this name: smtp-relay.gmail.com

                                      That is specific to Google Apps. I thought he was using a personal Gmail account. That would be smtp.gmail.com

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by scottalanmiller

                                        Oh okay, I must have misread it.

                                        So just change google to gmail.

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                                        • dafyreD
                                          dafyre
                                          last edited by dafyre

                                          If he is trying to send an email to gmail... he should be sble to use the smtp-relay.gmail.com
                                          That is their primary incoming MX record....
                                          #dig mx gmail.com
                                          gmail.com. 3599 IN MX 40 alt4.gmail-smtp-in.l.google.com.
                                          gmail.com. 3599 IN MX 30 alt3.gmail-smtp-in.l.google.com.
                                          gmail.com. 3599 IN MX 10 alt1.gmail-smtp-in.l.google.com.
                                          gmail.com. 3599 IN MX 5 gmail-smtp-in.l.google.com.
                                          gmail.com. 3599 IN MX 20 alt2.gmail-smtp-in.l.google.com.

                                          #nslookup smtp-relay.gmail.com
                                          Non-authoritative answer:
                                          smtp-relay.gmail.com canonical name = gmail-smtp-relay.l.google.com.
                                          Name: ** gmail-smtp-relay.l.google.com**
                                          Address: 74.125.193.28

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                                          • IT-ADMINI
                                            IT-ADMIN
                                            last edited by

                                            as for the name i think it is correct cuz i'm using my personel gmail account, i fount that name on many howto articles , all of them mention this name smtp.google.com

                                            scottalanmillerS JaredBuschJ 3 Replies Last reply Reply Quote 0
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