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    cannot access gmail when bypassing proxy server (sometimes not always !!!!????)

    Scheduled Pinned Locked Moved IT Discussion
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    • IT-ADMINI
      IT-ADMIN
      last edited by

      hhhh
      tell my Mr Scott, did you ever face such situation when you find yourself unable to explain the cause of a problem, you can imagine how it is embarrassing, especially in the business environment, when your manager tell you : why you didn't find a solution for this problem, lol

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • IT-ADMINI
        IT-ADMIN
        last edited by

        but i think only people like me who lack strong experience who face this problem

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          but i think only people like me who lack strong experience who face this problem

          Everyone does. The real difference with experience, I think, is recognizing when troubleshooting something complex is not a good use of time and working around it or approaching it differently helps. Of course, with experience, your troubleshooting will improve so you solve a higher percentage of challenges, but the challenges tend to get harder too.

          In your case, I recommend working around, at least temporarily so that you can make the business happy and deal with finding an "ideal" solution when time allows.

          1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @IT-ADMIN
            last edited by

            @IT-ADMIN said:

            hhhh
            tell my Mr Scott, did you ever face such situation when you find yourself unable to explain the cause of a problem, you can imagine how it is embarrassing, especially in the business environment, when your manager tell you : why you didn't find a solution for this problem, lol

            Yes, all the time. It's the nature of such a complex business. IT systems have so many moving parts and so many of them (millions, literally) over which we have no direct control. There is no way for the IT department to have total control, it's just not possible. Sometimes things cannot be solved in any reasonable way.

            1 Reply Last reply Reply Quote 1
            • IT-ADMINI
              IT-ADMIN
              last edited by

              thank you very much for you consolidation

              1 Reply Last reply Reply Quote 0
              • NaraN
                Nara
                last edited by

                Sorry, but I've been away for a while. Are you still working on figuring out the issue, or did you move on to another product?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Nara
                  last edited by

                  @Nara said:

                  Sorry, but I've been away for a while. Are you still working on figuring out the issue, or did you move on to another product?

                  Did you manage to reset your password?

                  NaraN 1 Reply Last reply Reply Quote 0
                  • NaraN
                    Nara @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    @Nara said:

                    Sorry, but I've been away for a while. Are you still working on figuring out the issue, or did you move on to another product?

                    Did you manage to reset your password?

                    Yep!

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Nara
                      last edited by

                      @Nara said:

                      @scottalanmiller said:

                      @Nara said:

                      Sorry, but I've been away for a while. Are you still working on figuring out the issue, or did you move on to another product?

                      Did you manage to reset your password?

                      Yep!

                      🙂 Glad that they got that fixed. I know that it affected a few people at least.

                      1 Reply Last reply Reply Quote 0
                      • IT-ADMINI
                        IT-ADMIN
                        last edited by

                        yes i resolve that issue finally, i get all users pass through the pfSense, then i enter unrestricted IPs, and it work fine till now !

                        thank you very much

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          🙂 glad that you got it working.

                          1 Reply Last reply Reply Quote 0
                          • IT-ADMINI
                            IT-ADMIN
                            last edited by

                            thank you Sir, glad to hear that from you
                            i hope that weird problem will not come again,,,,lol

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              Fingers crossed 🙂

                              1 Reply Last reply Reply Quote 0
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