Moving from hosted webmail to O365
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Client has a tech onsite (we manage their website and hosting). Anyone have a good how to page I can send the tech?
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@JaredBusch, the client changed their mind. The onsite tech was not happy with the O365 apps for Android and Apple and decided now was not the best time to split email services.
However I checked my cPanel and noticed that I am still using TXT record that I got from O365 (v=spf1 include:spf.protection.outlook.com -all) and some MS=msxxxxxxxxx TXT record. I presume that mail goes through my web server before heading to O35?
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@technobabble said:
@JaredBusch, the client changed their mind. The onsite tech was not happy with the O365 apps for Android and Apple and decided now was not the best time to split email services.
Did they look at the new Outlook for iOS and Android apps? It is actually really nice once you turn off the focused inbox thing.
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@technobabble said:
However I checked my cPanel and noticed that I am still using TXT record that I got from O365 (v=spf1 include:spf.protection.outlook.com -all) and some MS=msxxxxxxxxx TXT record. I presume that mail goes through my web server before heading to O35?
I think those are just verification of domain ownership things. Mail will go to your primary MX first then can be routed from there.
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The SPF is for sending email, not generally for receiving it.
If you have an incorrectly setup SPF record, some people might not be able to receive email from you. -
@Dashrender said:
The SPF is for sending email, not generally for receiving it.
If you have an incorrectly setup SPF record, some people might not be able to receive email from you.Oh. you're right SPF is a means of detecting spoofed emails. Not sure how that will work if you are sending from a different mail server.
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I'm trying to check it out...however it's now day 5 trying to get support to figure out why I can use O365 anywhere except their Android mobile app. I keep getting a " Please sign in with an organizational accout". 2 support calls ago, they provided me with a developers account user/pass which failed also.
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Looking into this closer, however I have been using O365 for over 1.5 years now.
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@technobabble said:
I'm trying to check it out...however it's now day 5 trying to get support to figure out why I can use O365 anywhere except their Android mobile app. I keep getting a " Please sign in with an organizational accout". 2 support calls ago, they provided me with a developers account user/pass which failed also.
That one is odd... sounds almost like you have the wrong version of the outlook client.
This is the correct one, there is also Outlook Webapp which I think is for internal exchange.
https://play.google.com/store/apps/details?id=com.microsoft.office.outlook
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To clairfy:
The original post was supposed to be about a client's company that wanted to move to O365.
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Not using the Android Outlook client, using the Office Mobile app from Android. I can log in with my personal MS account, but not my O365 account.
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So Microsoft support said to do this: https://support.microsoft.com/en-us/kb/2986830
Can anyone explain how using a cert on my PC makes my Android connect to MS?
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@technobabble said:
Can anyone explain how using a cert on my PC makes my Android connect to MS?
Read the guide again.
"Install the certificate.
Copy the certificate files to your device.
On your device, go to Settings, tap Personal, tap Security, and then tap Install from Storage.
Select the certificate that you have to have, and then tap OK.
To verify that the certificate is installed, go to Settings, tap Personal, tap Security, tap Trusted Credentials, and then tap User. "Sometimes Microsoft do have a clue what they are talking about
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Cool...thanks, I missed the part that I needed my phone connected to my PC.
This just in!!!
I was just able to install the OWA for Android Pre-Release app and login using the same credentials that Office Mobile is rejecting. -
Called support weeks ago and after a lot of phone calls and emails, I informed MS that they can close the support ticket.
The issue was that I couldn't use my O365 login (MS business/org account) to log into Microsoft Office Mobile App. It would work with my personal MS account.
They said it was because I had the same address for both. However on the web, or with Android apps such as OWA, Outlook, Word and Excel worked with my O365 Account.
Earlier this week I read an article about new Android Apps and now the Office Mobile app says:
*** Try the new Word, Excel, and PowerPoint apps! Now available for Android tablets and phones in the Google Play store: http://aka.ms/worda, http://aka.ms/excela, http://aka.ms/ppta. These new apps replace Office Mobile. **
Microsoft Office Mobile is the Office companion for phones running Android OS prior to v4.4.”So since my phone is 4.4.2, it's not supposed to work.
