Made my Day.
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I got an email today from the new guy who now has my old job at the county. He told me thanks for setting up the network so well. He said he saw all the documentation where I had change basically everything to make it both stable and secure (neither of which it was before). And he also said it was one of the best setup network & server infrastructure anywhere he's worked. Totally made my day!
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Wow that's great! Usually the new sysadmin just wants to slag off on the former guy and how he or she did everything wrong
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@Nic Indeed, and a terrible habit to have!
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@MattSpeller said:
@Nic Indeed, and a terrible habit to have!
Agreed. Actually most places I've worked have had pretty solid setups. They did not there, though with Active Directory almost failing on my withing 2-3 days of starting there it was a lot of learning opportunities. They had taken many DCs offline without demoting them or even doing Metadata cleanup. They remaining DCs were multi-homed. Routers where Cisco 2801's with no SmartNet and running Cisco IOS so old it did not support TCP Window Scaling, so there were issues with that. And there was 1:1 Static Nat Mapping to all the servers, with no firewall in between.. you could actually remotely authenticate against AD.
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Anyone else expecting a Dirty Harry quote when they clicked this thread?
Anyway, that's pretty awesome, it's always good to get feedback and know that you've got talent. I consider proper documentation a talent too, because almost nobody does it, and those who do, do it incorrectly. It's like playing classical guitar.
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A person who has a local real estate office came in last week to my retail store and said how they'd been sold an HP OfficeJet 8600 and it was just not what they needed. I was informed they needed color, fast scanning, something reliable and something that didn't break the bank to maintain. I ended up selling them a Brother MFC-L8850CDW, which is the newer version of what I recommended to @Minion-Queen. I also had them purchase powerline ethernet adapters so we could network the printer via ethernet instead of wifi, as they scan documents in excess of 30-40 pages at times. By the time the sales was complete, I had the 3-year warranty, the printer, a full set of backup toners, and an onsite setup, which brought the total to ~$1200.
After doing the onsite yesterday, explaining how the powerline adapters worked, installing the drivers and software, and demonstrating a scan, an approximately 30-page document scanned in ~2 minutes. It was set to black/white only and 300x300DPI. They could not have been happier and they said how their assistant was going to be thrilled and they couldn't wait to get the text [this] morning hearing how much better it was. They were scanning before with a Brother MFC-7840W cabled but they'd plugged the ethernet cable into the WAN port of the FiOS router, so it was working, and that model is traditionally slow for scanning anyways.
I left the customer's site with them thrilled with their purchase and feeling very confident about my work.
Oh, and for @Nic , they had Webroot on their PCs, which I told them to stick with and that's what I preferred, even though I didn't sell it (and actually used too). I did tell them that my retailer might be selling it in the future, but that remained to be seen. I hope we do!
That made my day!
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@tonyshowoff said:
Anyway, that's pretty awesome, it's always good to get feedback and know that you've got talent. I consider proper documentation a talent too, because almost nobody does it, and those who do, do it incorrectly. It's like playing classical guitar.
Proper documentation is great. I had two versions at the county. The "This is what you asked for version" that was crappy stuff they wanted that could have been found online or in manuals. And the "This is what's important" version with excel sheets and stuff with all the "what's" of the network that showed the IPs and how ACLs etc, etc was configured.
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@tonyshowoff said:
Anyone else expecting a Dirty Harry quote when they clicked this thread?
At least you didn't say when Harry met Sally.
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I'll have what she's having.