CloudatCost and Pertino
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Curious,..I know most 'cable' is on the pole... but isn't most fiber in ground?
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@g.jacobse said:
Curious,..I know most 'cable' is on the pole... but isn't most fiber in ground?
Usually. It can be on a pole but it's rather rare.
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This is a really significant outage. How many hours has it been?
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I filed a paypal dispute for my two Dev 1 and the BigDog 1 instance.
Now gotta figure out how to get some data off of one of them.
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They said they expect to be up by 8PM EST.
Somehow you really question how the heck Cloud@cost is running. They are supposedly a fiber provider. They have stated they have two different providers of fiber backbone and they have a wireless backhaul yet, a small outage takes most of them out. Is this running out of someones house? Really. Ever heard of BGP C@C?
Rogers does have some outages but still they are suppose to plan for this.
https://twitter.com/RogersHelps/with_replies -
I just completed my Charge Back with Ally, and they already returned my money
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"they are still splicing the fibers. Updated ETA from the tech is 40min."
From Twitter feed -
@thecreativeone91 said:
"they are still splicing the fibers. Updated ETA from the tech is 40min."
From Twitter feedSo, yeah their really good with giving actuate ETAs.
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At least we're not the ones in the ditch having to splice fibers by hand. Been there, done that, not fun. I worked with the fiber guy at my last job, and it took him half a day to get a 6 or 12 (I forget which) strand run straightned out. It was crazy.
I can't imagine what a metro fiber line would be like.
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@dafyre said:
I can't imagine what a metro fiber line would be like.
It's really not as bad these days. There are fusion auto splicers that have camera built in for inspections of the splice. I've done it a couple times with underground fiber.
The issue is though that C@C didn't have BGP setup properly to get the subnets on multiple ISP routes or they are lying and don't even have the multiple connections.
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Hahaha. Some friendly bets?
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@thecreativeone91 said:
Car Crash? So there is only one fiber connection.. No failover. I'm sure different providers are taking different routes so it's unlikely to take out multiples. And most fiber is below ground (at least in the US) unless it absolutely has to be run on the poles over a bridge or something.
Depends on what the car/truck/vehicle-of-doom hit... The local telephone exchange may have had a meet 'n' greet with a drunk driver.
Either way, no network redundancy is an epic fail for a data center. -
Perhaps, their service is too cheap?
In all senses of the word 'cheap' and phrase 'too cheap'.
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As far as Data Centers go, their product is definitely cheap and definitely NOT inexpensive -
I'd like to point out that it's been 2 months since this thread:
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The issue appears to be resolved as I can get to my panel but I can't confirm that I can reach my VPS.
For those that are interested, here's a/the(?) outage map that I nabbed.
https://canadianoutages.com/status/rogers/news/62235-problems-at-rogers -
@nadnerB said:
I'd like to point out that it's been 2 months since this thread:
Two months waiting for the follow up on it, too.
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My server is still down too. Twenty four hours and they haven't failed over to anything. This is rather epic. If they weren't an ISP too, it wouldn't seem quite as bad.
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Forty minute ETA six hours ago.... no updates since. Seriously?
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Still no access here.
