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    Google Chrome: Start up crash

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    • gjacobseG
      gjacobse
      last edited by

      For some reason, my Chrome 'crashes' when I start it.

      This is on my personal laptop, and it's been updated recently. Right now, after the crash, I've gotten the "Aw, Snap' screen.

      Event Viewer does show an Application error

      1 Reply Last reply Reply Quote 1
      • gjacobseG
        gjacobse
        last edited by

        Faulting application name: chrome.exe, version: 42.0.2311.90, time stamp: 0x552c2225
        Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f42c2
        Exception code: 0xc0000005
        Fault offset: 0x0003c6f5
        Faulting process id: 0x15a8
        Faulting application start time: 0x01d08280c2f832cb
        Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
        Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
        Report Id: 017f4a5a-ee74-11e4-82a1-c45444e62754
        Faulting package full name: 
        Faulting package-relative application ID: 
        
        1 Reply Last reply Reply Quote 0
        • thanksajdotcomT
          thanksajdotcom
          last edited by

          ntdll? Is it a network time issue?

          1 Reply Last reply Reply Quote 0
          • gjacobseG
            gjacobse
            last edited by

            I can't say that is the issue. Firefox runs fine, it's just Chrome. I've uninstalled it and am trying to install it,.. but it's seemingly hung up. Going to try a different route to clear it out and clean the registry...

            thanksajdotcomT 1 Reply Last reply Reply Quote 0
            • ?
              A Former User
              last edited by

              Have you reinstalled? This is pretty common with corrupt updates

              1 Reply Last reply Reply Quote 1
              • thanksajdotcomT
                thanksajdotcom @gjacobse
                last edited by

                @g.jacobse said:

                I can't say that is the issue. Firefox runs fine, it's just Chrome. I've uninstalled it and am trying to install it,.. but it's seemingly hung up. Going to try a different route to clear it out and clean the registry...

                Use Revo to uninstall. Cleans out leftover files and the registry. Then, if you want to get really in-depth, run CCleaner and Eusing Free Registry Cleaner.

                gjacobseG 1 Reply Last reply Reply Quote 0
                • thanksajdotcomT
                  thanksajdotcom
                  last edited by

                  Maybe try installing using Ninite?

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                  • gjacobseG
                    gjacobse @thanksajdotcom
                    last edited by

                    @thanksajdotcom said:

                    @g.jacobse said:

                    I can't say that is the issue. Firefox runs fine, it's just Chrome. I've uninstalled it and am trying to install it,.. but it's seemingly hung up. Going to try a different route to clear it out and clean the registry...

                    Use Revo to uninstall. Cleans out leftover files and the registry. Then, if you want to get really in-depth, run CCleaner and Eusing Free Registry Cleaner.

                    I've not used Revo - But I did run CCleaner on it. Then using FF downloaded a new installer.

                    @thanksajdotcom said:

                    Maybe try installing using Ninite?

                    That's where it was hanging. Since it's my personal laptop, I use it to install update what I generally use. Most of the time I don't have any issues with it...

                    thanksajdotcomT 1 Reply Last reply Reply Quote 0
                    • thanksajdotcomT
                      thanksajdotcom @gjacobse
                      last edited by

                      @g.jacobse said:

                      @thanksajdotcom said:

                      @g.jacobse said:

                      I can't say that is the issue. Firefox runs fine, it's just Chrome. I've uninstalled it and am trying to install it,.. but it's seemingly hung up. Going to try a different route to clear it out and clean the registry...

                      Use Revo to uninstall. Cleans out leftover files and the registry. Then, if you want to get really in-depth, run CCleaner and Eusing Free Registry Cleaner.

                      I've not used Revo - But I did run CCleaner on it. Then using FF downloaded a new installer.

                      @thanksajdotcom said:

                      Maybe try installing using Ninite?

                      That's where it was hanging. Since it's my personal laptop, I use it to install update what I generally use. Most of the time I don't have any issues with it...

                      Interesting. I'd rip and reinstall. Revo Uninstaller is the name of the program. Great piece of software!

                      1 Reply Last reply Reply Quote 0
                      • nadnerBN
                        nadnerB
                        last edited by

                        You may have a corrupted Google Update service. You will need to uninstall that too. It's a painful waiting process for that..
                        Destructions are here:
                        https://support.google.com/installer/answer/98805?hl=en
                        Google Update can't be removed by itself. If you remove Google Update processes from your computer, you may find that your Google programs no long function properly and, in many cases, you may see Google Update return automatically.

                        To fully uninstall Google Update, uninstall any Google applications you currently have installed. Approximately an hour after uninstalling your other Google programs, Google Update should be uninstalled automatically.

                        Rudeness on their part.

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                        • gjacobseG
                          gjacobse
                          last edited by

                          So now that Chrome is installed again,.. I noticed a little lag in the performance. Other than the one single tab open in Chrome it wasn't doing anything. But there were five listed Chrome Processes.. WT?

                          Also, what I noticed was several Installer or Updater processes:

                          googleml.png

                          I'm starting to really not like / trust Chrome... I don't need all this extra processes to slow the system down.

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User
                            last edited by

                            I use chromium based browsers rather than chrome itself which had ties into google (and isn't open source I believe).

                            gjacobseG 1 Reply Last reply Reply Quote 0
                            • gjacobseG
                              gjacobse @A Former User
                              last edited by

                              @thecreativeone91 said:

                              I use chromium based browsers rather than chrome itself which had ties into google (and isn't open source I believe).

                              How would you compare the two?

                              ? 1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @gjacobse
                                last edited by

                                @g.jacobse said:

                                @thecreativeone91 said:

                                I use chromium based browsers rather than chrome itself which had ties into google (and isn't open source I believe).

                                How would you compare the two?

                                It's the same just without the Google Bits and you have to install the NPAPI version of flash rather than use a built-in one as you have to have a special distribution license for Flash and Reader (IT Departments even need to request a free one and keep it on file to install flash or reader on their computers).

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