Windows Repair All in One
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Has anyone used the Windows Repair All in One tool before?
I know most would suggest re-installation but at the moment that is not an option.
The PC couldn't access the internet via any browser, but had no malware or viruses, nor could I find issues with the drive via Seatools.
Attempted system restore but failed because of a Windows service not running. Customer said she saw a message that said that too. Tried Chdsk /r but stalled at 10% for 30 minutes.
Now that I have checked everything else it's time to run Chdsk again.
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@technobabble said:
Has anyone used the Windows Repair All in One tool before?
I know most would suggest re-installation but at the moment that is not an option.
The PC couldn't access the internet via any browser, but had no malware or viruses, nor could I find issues with the drive via Seatools.
Attempted system restore but failed because of a Windows service not running. Customer said she saw a message that said that too. Tried Chdsk /r but stalled at 10% for 30 minutes.
Now that I have checked everything else it's time to run Chdsk again.
If the drive has data on it you need, slave it into another machine and pull the data. Then wipe and reload.
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I ran chkdsk overnight and there is no issues according to the log file. The browsers are connecting to the internet at this time. I had to do Windows updates, it seems that some of the items that System Restore said would be affected, have been affected even though System Restore claimed to have failed.
I used msconfig to see if the services had been turned off and found that Selective startup was already in play. I changed to normal and rebooted. I checked again and it still is set for Selective startup. So now running sfc /scannow to check for errors.
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@technobabble said:
I ran chkdsk overnight and there is no issues according to the log file. The browsers are connecting to the internet at this time. I had to do Windows updates, it seems that some of the items that System Restore said would be affected, have been affected even though System Restore claimed to have failed.
I used msconfig to see if the services had been turned off and found that Selective startup was already in play. I changed to normal and rebooted. I checked again and it still is set for Selective startup. So now running sfc /scannow to check for errors.
Make sure that the option here for Safe Boot isn't checked...
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@thanksaj Damn...I got excited, but no that's not checked!
Ok...so I sfc is done and it says: Windows resource protection found corrupt files but was unable to fix some of them...Bah!
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@thanksaj ...when you click normal startup the apply button stays greyed out. Windows 8.1 u1
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According to my googlefu:
IF>Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
THEN>To repair the corrupted files manually, view details of the System File Checker process to find the corrupted file, and then manually replace the corrupted file with a known good copy of the file.
So I checked the log file and there is nothing to manually fix.
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@technobabble said:
According to my googlefu:
IF>Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
THEN>To repair the corrupted files manually, view details of the System File Checker process to find the corrupted file, and then manually replace the corrupted file with a known good copy of the file.
So I checked the log file and there is nothing to manually fix.
Honestly, at this point, back up any local data that needs to be backed up by slaving the drive into another PC and wipe and reload.
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I have checked and all services that should be running are running. Everything the residential customer was complaining about is now working correctly. I have advised the client that if any other issues come up re: Windows services not running that we will need to backup the PC and re-install Windows and all programs plus updates.
And although I have used the program I asked about in the past, I didn't try it this time as things seem to be square at the moment.
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If you think drive issues could be at fault, try Spinrite.