VPN and printing
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@coliver Program is accessed by RDP app.... however, they have a different RDP desktop login so they can see the remote desktop and see Windows Explorer.
Also nothing is in place...basically the datacenter guys said...oh...to print from Windows Explorere you need VPN...and tell your IT guy.
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Do you have full access to the remote machine? You can install things on it?
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Ok...Ok...hold the phone...if they are using RDP...why aren't the printers redirecting?
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@coliver I have access to a RDP desktop when the customer is not using it.. I presume I have privileges.
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A VPN will make everything into a single network. That one site is local and one is remote will be invisible. All applications should work exactly the same as when everyone is in one place. It literally turns everything into a single LAN.
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@scottalanmiller said:
A VPN will make everything into a single network. That one site is local and one is remote will be invisible. All applications should work exactly the same as when everyone is in one place. It literally turns everything into a single LAN.
Exactly. This.
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@technobabble said:
Ok...Ok...hold the phone...if they are using RDP...why aren't the printers redirecting?
There is a check box in the RDP shortcut options to connect local printers to remote session. Make sure that box is checked.
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It's usually checked by default, but maybe it isn't. In the remote session, it'll show as "redirected" under Printers and Devices.
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@thanksaj Thanks, this I know...I originally setup all their servers a few years ago and all of their "clients offices" were able to print from those servers via printer redirection.
Since they decided to move the servers offsite, I have not be included in anything until they asked about printing and VPN.
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@technobabble said:
@thanksaj Thanks, this I know...I originally setup all their servers a few years ago and all of their "clients offices" were able to print from those servers via printer redirection.
Since they decided to move the servers offsite, I have not be included in anything until they asked about printing and VPN.
The VPN is just connectivity. As Scott had said, it really should have no bearing on printing. Once the VPN is in place, it's all one logical network, despite being different physical networks.
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@thanksaj I understand, I'm just thinking out loud...there is no need for VPN to print if they have a full RDP desktop...
Now if some users have only the RDP app then they would not have access to RDP desktop.
Easiest fix...give RDP desktops to those who need to access files as well as the program.
Why make it more difficult adding technology.
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@technobabble said:
@thanksaj I understand, I'm just thinking out loud...there is no need for VPN to print if they have a full RDP desktop...
Now if some users have only the RDP app then they would not have access to RDP desktop.
Easiest fix...give RDP desktops to those who need to access files as well as the program.
Why make it more difficult adding technology.
That would make the most sense. KISS
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Is printing through RDP redirection working now?
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@Dashrender Yes, that is how they print from the program. So I think it's a misunderstanding between the data center and the client.
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Thanks again for all your help and information.
Finally I got all the information needed to move forward. At this time everyone can print to the office and their clients can print at the client's local offices.
However, one of my client's remote worker doesn't login to a device at the office. He directly RDPs into the server at the datacenter. My client wants this user to be able to print to the Client's local printers.
The datacenter people say that a VPN will solve this issue by connecting the datacenter server to the local office via VPN and thus the printers will show up. Does this sound right to you guys?
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@technobabble said:
The datacenter people say that a VPN will solve this issue by connecting the datacenter server to the local office via VPN and thus the printers will show up. Does this sound right to you guys?
The VPN alone won't do that, you'd still have to map the printer.
Though, if RDP printer redirect is working correctly, and the user is using a PC that has the printer mapped on it, he should be able to choose client's local office printer.
But, if he's RDPing from, say, home, and he wants the print job to print at the office, he'd have to either VPN into the office from his laptop, which should then allow that printer to RDP printer redirect map into the session, and he's be golden, or the client could setup a VPN session between their office and the DC.
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@Dashrender This of course would be so easy if the offsite worker had a desktop at the office to remote into. No VPN would be necessary.
So since the offsite worker has no connection to the office at all, how am I to use VPN to create that connection to a networked printer? Am I setting up VPN directly to the printer? Is this something I should be using Pertino for?
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Can you give us more details - is the user working from home and they want to print to the office printer?
Does the user have a way to print to the printer in the office when they are offsite now? -
@Dashrender Local office where home user is expexted to print from RDP session at datacenter to LAN based printers, see image below:
