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    Fix Zimbra Mailbox Service not Starting

    IT Discussion
    zimbra java zimbra 8 zimbra 8.8.15
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    • dbeato
      dbeato last edited by

      In our case we received the following error on the Zimbra Mailbox Log

      OpenJDK 64-Bit Server VM warning: Option UseConcMarkSweepGC was deprecated in version 9.0 and will likely be removed in a future release.
      Unrecognized VM option 'PrintGCApplicationStoppedTime'
      

      So found the settings on the /opt/zimbra/conf/localconfig.xml were causing the issues for the mailbox service to start.

      Ran the following command as Zimbra user (Login as su zimbra)

      su zimbra
      

      Then modified the Zimbra configuration as below

      zmlocalconfig -e mailboxd_java_options="-server -Dhttps.protocols=TLSv1,TLSv1.1,TLSv1.2 -Djdk.tls.client.protocols=TLSv1,TLSv1.1,TLSv1.2 -Djava.awt.headless=true -Dsun.net.inetaddr.ttl=${networkaddress_cache_ttl} -Dorg.apache.jasper.compiler.disablejsr199=true -XX:SoftRefLRUPolicyMSPerMB=1 -XX:-OmitStackTraceInFastThrow -verbose:gc -Xlog:gc:/opt/zimbra/log/gc.log -Djava.net.preferIPv4Stack=true -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=/opt/zimbra/log -XX:ErrorFile=/opt/zimbra/log/hs_err_pid%p.log"
      

      Then restarted the Zimbra Services

      zmcontrol restart
      

      Then Zimbra was accessible once again.

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