Office 365 users versus email accounts
-
@technobabble said:
Not to mention that it took days of posting here, Spiceworks and Twitter to get an answer. I finally was told by Chris@Microsoft that I would have to close an account and open a new one to switch from enterprise to SB.
If you'd have ask NTG, we could have told you
Your partner should be versed on this stuff and provide all of that guidance. The idea is that you never go directly to Microsoft because you bypass the advisor and assistance that is provided for free through the partners.
No idea why no one noticed the post over there but NTG is way more active here than there. You should have pinged us - we are Microsoft's official partners in the community.
-
@Carnival-Boy said:
It seems that Microsoft now make it easy to upgrade, but difficult or impossible to downgrade. How convenient for them.
Is that worse than Google who only offers one level? Would it be better if the downgrade just didn't exist?
-
I'd like to interject a technical bit:
In this topic, people are referring to changing plans. If I want to change from an E1 plan to E3 or vice versa, I can do that at any time, with just a few clicks. That's changing plans. Changing from Small Business to Midsize Business, for example, is a change of tenant. If you want a comparison for an onsite equivalent, it's like changing over to a new AD forest. It's not something you can just do that easily.
