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    Rocket Chat on Ubuntu - Help please

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    • pchiodoP
      pchiodo
      last edited by pchiodo

      A little background - I am a Linux N00b, so this is all new to me.

      Here's what I've done so far:

      Setup a new VM running Ubuntu 16.04.1 LTS, and this all seems fine. I have been able to login and take root control.

      I then attempted to do a snap install of the rocketchat-server, and get the following error after the installation process completes:

      error: cannot communicate with server: Post http://localhost/v2/snaps/rocketchat-server: dial unix /run/snapd.socket: connect: connection refused

      and leaves me at the prompt

      I have configured a static IPv4 address, and can ping the address

      Any ideas on how to address this issue?

      Thanks!

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        That address is the loopback. So it will be pingable even if the networking stack is offline.

        pchiodoP 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          First thing, I would not use Ubuntu 16.04. That's not horribly old, but it is not current. Ubuntu 16.10 is current and what we have just tested this install on two weeks ago and had it work. It's unlikely that 16.04 is the issue, but there is no reason to be troubleshooting that on top of everything else. With Ubuntu you always want to run current as they don't have an LTS product (they have LTS labels, not LTS products.) So for production, you always need to be on current if you need full support unless you are dealing with software that only locks to semi-random old versions (which is an indicator to avoid those products on Ubuntu in general.)

          pchiodoP 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Here is my latest install directions:

            https://mangolassi.it/topic/11897/installing-rocketchat-on-ubuntu-16-10-with-snaps

            1 Reply Last reply Reply Quote 1
            • pchiodoP
              pchiodo @scottalanmiller
              last edited by

              @scottalanmiller said in Rocket Chat on Ubuntu - Help please:

              That address is the loopback. So it will be pingable even if the networking stack is offline.

              I'm pinging it from another WS on our LAN and getting a response.

              1 Reply Last reply Reply Quote 0
              • pchiodoP
                pchiodo @scottalanmiller
                last edited by

                @scottalanmiller said in Rocket Chat on Ubuntu - Help please:

                First thing, I would not use Ubuntu 16.04. That's not horribly old, but it is not current. Ubuntu 16.10 is current and what we have just tested this install on two weeks ago and had it work. It's unlikely that 16.04 is the issue, but there is no reason to be troubleshooting that on top of everything else. With Ubuntu you always want to run current as they don't have an LTS product (they have LTS labels, not LTS products.) So for production, you always need to be on current if you need full support unless you are dealing with software that only locks to semi-random old versions (which is an indicator to avoid those products on Ubuntu in general.)

                Upgrading now - stay tuned

                1 Reply Last reply Reply Quote 1
                • pchiodoP
                  pchiodo
                  last edited by

                  OK, after dealing with real work issues, I was able to get back to this. Installed per Scott's instructions and everything is working as expected.

                  Thanks for the help! I'm sure I'll need more as I delve into the Linux world.

                  scottalanmillerS 1 Reply Last reply Reply Quote 3
                  • scottalanmillerS
                    scottalanmiller @pchiodo
                    last edited by

                    @pchiodo said in Rocket Chat on Ubuntu - Help please:

                    OK, after dealing with real work issues, I was able to get back to this. Installed per Scott's instructions and everything is working as expected.

                    Thanks for the help! I'm sure I'll need more as I delve into the Linux world.

                    Awesome. Be sure to check out this starting point for Linux:

                    https://mangolassi.it/topic/7825/sam-learning-linux-system-administration/

                    1 Reply Last reply Reply Quote 0
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