@lmorren1148 That's awesome - feel free to give them my contact info. I have quite a bit of experience with ERP systems and solutions.

@Suyeins

Bienvenidos

As with any company, be it Microsoft, IBM, Facebook, Verisign, Whoever.... We do not protect companies when we have credible knowledge of a company's failure, or on the other hand, accomplishments are reported.

In this case, we have first hand knowledge as reported by the OP.

Just as I reported, along with many major news outlets, Wells Fargo had an outage affecting a large number of their customers and all of their investors. I would not remove their name, nor the post just because they complain.

@DustinB3403 No doubt - An ounce of prevention is worth a pound of cure. In this case, that cure might be a couple tons.

Today, Wells Fargo experienced a system wide outage affecting virtually all of their customers. This was the second time in a week they had an outage. Just last Friday customers had issues logging onto their online accounts at Wells Fargo.

Their latest tweet confirms that the fire suppression was activated, and reports from Reddit and other sources indicate that they had to perform a system wide shutdown, and are now attempting to bring the systems back up.

To compound the issue, it appears their fail over failed, according to some inside sources. And to top it off, rumor has it that this came up in their risk management meeting and budgeting was turned down to fix the issue.

The consequences of this event are already impacting the company in countless ways:

• Their new head of technology, Saul Van Beurden, just 2 weeks into his new job, will not be getting much sleep, and may be looking for a new gig soon.

• Their stock took an immediate hit, and has lost 2.4% of it's value, or about $5.4 Billion, (yes, billion) according to The Street.

• Many customers who commented on social media have expressed they will be moving to a new banking solution as soon as they "can get their money!"

• Their will be a class action lawsuit filed in the next few days if one hasn't been filed already. Many customers are complaining about bills not being paid, incurring late fees, and having their credit scores affected due to late payments. One customer had to reschedule a medical procedure for their child because her card could not be processed.

Of course, the list goes on, and this won't be the end of the damage for Wells Fargo. The only good take away from this disaster is to bring to the forefront the absolute need for a well thought out and tested DR plan.

UPDATE: Looks like they either had a fire, or the fire suppression system went off:

https://www.abcfoxmontana.com/regional/wells-fargo-fire-disrupts-processing-of-debit-and-credit-cards/article_dd0ce346-6c09-5081-a6d1-e2bab1660adb.html

After 4 hours of continuous outage, this has been their only response. They also had a major outage on February 1st. This will cost them quite a number of customers.

Their Latest Tweet

"We apologize to our customers who may be experiencing an issue with our online banking and mobile app. Thanks for your patience while we research this issue. If you are impacted, please check back here for updates.

6:06 AM - 7 Feb 2019"

What am I doing right now? Watching people freeze up north @JaredBusch

How's Chicago?

https://9gag.com/gag/awAZnnW

@Obsolesce I have also found through experience that more memory on a SQL server does not necessarily improve performance. This is also true with VCPUs. I would monitor closely and change one thing at a time. Just my 2 pennies worth