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    Hypothetical - Office 365 reselling

    Scheduled Pinned Locked Moved IT Discussion
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    • Deleted74295D
      Deleted74295 Banned
      last edited by

      You discover a situation where a client is paying a "IT Service Provider" for their emails.

      You notice that their emails are with office 365.

      Your brain immediately says that it is impossible to resell Office 365, so they must be breaking the MS terms somehow.

      What do you do?

      scottalanmillerS 1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender
        last edited by

        This can be an odd duck - the client might not have wanted to deal directly with MS on this, so the vendor might have been asked to take care of the billing, and just send us the bill for that along with your regular billing.

        Are they being overcharged?

        Deleted74295D 1 Reply Last reply Reply Quote 0
        • Deleted74295D
          Deleted74295 Banned @Dashrender
          last edited by

          @Dashrender said:

          Are they being overcharged?

          I don't know but I've seen other things this company has done and I would not be surprised.

          i.e domain registration, it is entirely in the name of the provider rather than the client.

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @Deleted74295
            last edited by

            @Breffni-Potter said:

            @Dashrender said:

            Are they being overcharged?

            I don't know but I've seen other things this company has done and I would not be surprised.

            i.e domain registration, it is entirely in the name of the provider rather than the client.

            I see that all the time. Hell Yahoo does this. When you buy a domain through them, they own the domain, not you. They will generally give you control if you want to move it, but until then, it's still theirs.

            1 Reply Last reply Reply Quote 0
            • Deleted74295D
              Deleted74295 Banned
              last edited by

              Yahoo sells domains? 😮

              DashrenderD 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Deleted74295
                last edited by

                @Breffni-Potter said:

                Your brain immediately says that it is impossible to resell Office 365, so they must be breaking the MS terms somehow.

                There is actually a way for them to resell it rather than to partner with MS. GoDaddy and CDW do this, for example. It's only very large volume focused resellers, generally stores not consultants, that do this.

                Deleted74295D 1 Reply Last reply Reply Quote 0
                • Deleted74295D
                  Deleted74295 Banned @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  There is actually a way for them to resell it rather than to partner with MS. GoDaddy and CDW do this

                  Yeah, they really are nowhere near that level.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @Deleted74295
                    last edited by

                    @Breffni-Potter said:

                    Yahoo sells domains? 😮

                    Sure, for websites you want to host on their platform.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Deleted74295
                      last edited by

                      @Breffni-Potter said:

                      Yeah, they really are nowhere near that level.

                      Customers often don't do any research on this stuff. The fear of dealing with salespeople - they make their money selling things.

                      You can ask how much they are paying for that and if they are getting any special features. They might actually be getting a deal. They might not.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @Dashrender said:

                        @Breffni-Potter said:

                        Yahoo sells domains? 😮

                        Sure, for websites you want to host on their platform.

                        That's um... less than good.

                        1 Reply Last reply Reply Quote 0
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