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    ScreenConnect Setup

    IT Discussion
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    • JaredBuschJ
      JaredBusch @Alex Sage
      last edited by JaredBusch

      @anonymous said:

      One that I know of, but it's my biggest client, so I have to make it work 😉

      I have only tested with this one client, because I know there firewall is super tight.

      Okay, then the next best answer would be to request that they add an exemption for you for the port the relay portion runs on. Offer them your droplet IP to say it even only needs to allow to "here" kind of thing.

      A 1 Reply Last reply Reply Quote 1
      • A
        Alex Sage @JaredBusch
        last edited by Alex Sage

        @JaredBusch said:

        Okay, then the next best answer would be to request that they add an exemption for you for the port the relay portion runs on.

        Wouldn't changing the ports also work?

        I kinda of like that idea of only needing ports that are almost always open.....

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Alex Sage
          last edited by

          @anonymous said:

          @JaredBusch said:

          Okay, then the next best answer would be to request that they add an exemption for you for the port the relay portion runs on.

          Wouldn't changing the ports also work?

          I kinda of like that idea of only needing ports that are almost always open.....

          Well, if you can make it work, yes. But from my experience the confiruation you are dealing with is very unusual. The one place I have had issues, as mentioned previously, I have no issues with getting something opened if it is for a business purpose. ScreenConnect not being a tool for THEIR business means I simply never asked to have it opened. They likely would as we have a good relationship, but I chose not to ask.

          For other services that I use there for supporting their software development I have had ports opened. Notably for the SVN repository we keep their code.
          Side note: I really need to migrate that to a git solution sometime this year.

          1 Reply Last reply Reply Quote 0
          • A
            Alex Sage
            last edited by Alex Sage

            Got it working on port 80 (Portal) and 443 (Relay) 🙂

            How important is it to have a SSL cert to protect the portal page?

            ? JaredBuschJ 2 Replies Last reply Reply Quote 0
            • ?
              A Former User @Alex Sage
              last edited by

              @anonymous said:

              Got it working on port 80 and 443 🙂

              How important is it to have a SSL cert to protect the portal page?

              It's got to have a cert weather it's self-signed or a verified SSL cert.

              A 1 Reply Last reply Reply Quote 0
              • A
                Alex Sage @A Former User
                last edited by

                @thecreativeone91 said:

                It's got to have a cert weather it's self-signed or a verified SSL cert.

                Do they provide a self-signed one out of the box?

                ? 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  If memory serves, no. Could easily be wrong, but I'm pretty sure that they do not.

                  1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @Alex Sage
                    last edited by

                    @anonymous said:

                    @thecreativeone91 said:

                    It's got to have a cert weather it's self-signed or a verified SSL cert.

                    Do they provide a self-signed one out of the box?

                    Don't know. I've never used it, Should be easy enough to generate your own.

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @Alex Sage
                      last edited by

                      @anonymous said:

                      Got it working on port 80 (Portal) and 443 (Relay) 🙂

                      How important is it to have a SSL cert to protect the portal page?

                      You can't use SSL for the portal page because you have the relay on port 443.

                      You can't use the same port for both services.

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        Alex Sage @JaredBusch
                        last edited by

                        @JaredBusch said:

                        You can't use the same port for both services.

                        Right, so I will just swap the ports.

                        1 Reply Last reply Reply Quote 1
                        • A
                          Alex Sage
                          last edited by

                          Maybe I am missing something here, but how important is it to use a SSL cert on your Portal Page?

                          All the remote support sessions are encrypted, so is this really a concern?

                          1 Reply Last reply Reply Quote 0
                          • A
                            Alex Sage
                            last edited by

                            From the SC website:

                            *All data passing between host and guest systems is fully encrypted and protected from unauthorized access. This includes all screen data, file transfers, key strokes, and chat messages. ScreenConnect employs a 256 bit AES encryption algorithm, similar to that used by many banking and government institutions.

                            Although ScreenConnect encrypts all Relay session traffic by default, the Web Server HTTP traffic is not encrypted unless configured with SSL. There's really not a way to SSL/secure just the Login process without securing the entire website. Though this is something that we are looking into.*

                            1 Reply Last reply Reply Quote 0
                            • A
                              Alex Sage
                              last edited by

                              So if I understand this right, the only thing the SSL cert does it protect the login?

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Alex Sage
                                last edited by

                                @anonymous said:

                                So if I understand this right, the only thing the SSL cert does it protect the login?

                                Just the really important bit 🙂

                                A 1 Reply Last reply Reply Quote 0
                                • A
                                  Alex Sage @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @anonymous said:

                                  So if I understand this right, the only thing the SSL cert does it protect the login?

                                  Just the really important bit 🙂

                                  With Two Factor Enabled, it's not that important.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch
                                    last edited by

                                    Additionally, a long enough password also mitigates.

                                    1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @Alex Sage
                                      last edited by

                                      @anonymous said:

                                      @scottalanmiller said:

                                      @anonymous said:

                                      So if I understand this right, the only thing the SSL cert does it protect the login?

                                      Just the really important bit 🙂

                                      With Two Factor Enabled, it's not that important.

                                      I would say SSL is more important than two factor to security. A rapid replay attack will defeat two factor pretty easily in most cases. And it is completely vulnerable to man in the middle - to the point of doing nothing at all.

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