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    Mitel Stations vs Hunt groups

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    • DashrenderD
      Dashrender
      last edited by

      I'm trying to tell the difference between these two listings as seen in the picture pulled from an old Accexx system (but it's the same on the Mitel 5000 I have as well).

      hg-acd.JPG

      The top one is Switch > System > Devices and Feature Codes > Extension Lists > Station

      The bottom one is Switch > System > Devices and Feature Codes > Hunt Groups

      Thanks

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      • DashrenderD
        Dashrender
        last edited by

        I posted this on SW too since I know that Mitel and PBX people who support Mitel are much more common over there.

        I received the following response from Eric from Mitel

        The top items (P0000, P0001) are what we call extension lists. Extension list are the way you group extensions together. For example if you wanted to have an all ring hunt group, you would build an extension list and place that in the hunt group to ring all the phones at the same time. The lower item (2105) is your hunt groups. This is where you would create the ringing destinations and call types. You can always press F1 for help when looking at the database programming and it will assist you with the screen you are looking at.

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